Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Responsibilities:

• 24×7 on call enterprise storage support · Customer facing technical meetings and solution discussions · Opening and managing IBM PMRs for storage related issues · Supporting hardware/software upgrades, migrations, and resiliency projects · Spreadsheet/report creation for operational insight, trending, and capacity planning · Participation in capacity & growth management and performance tuning initiatives · Proficient with customer specific tools, utilities, and reporting frameworks
• One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Preferred Skills :
 

Primary Skills:

• GDPS administration, including Global Mirror replication monitoring, maintenance, and 4 site configurations.

• Expertise in Cyber Resiliency technologies: CSM, Thin Provisioning, Safeguarded Copy, and Cyber Vault operations.

• Advanced DFSMShsm (HSM) administration, troubleshooting, and tuning.

• Strong JCL development and diagnostic skills

• Technical Skills and Tools

• Programming & scripting: REXX, SAS

• Storage utilities and services: ICKDSF, DFDSS, FDR, DSCLI, TDMF

• Storage Management Subsystem: SMS, including design, debugging, and ACS routines

• Tape and catalog management: RMM, ICF Catalog administration (monitoring, consolidation, reorganization, recovery)

• Performance and data utilities: Syncsort, StopX37, SEA Soft, Dino Software tools Storage Systems & Replication Technologies

• IBM replication technologies: PPRC, Metro Mirror, Global Mirror, Hiperswap failover/failback

• Snapshot and point in time technologies: FlashCopy

• Disaster Recovery design, execution, and testing

• RPO monitoring, reporting, and compliance oversight DFSMS & DFSMShsm / HSM Expertise

• Large enterprise HSM administration

• Automatic backup, dump, migration tuning · ML1/ML2 optimization and performance analysis

• Dataset recovery, catalog validation, and troubleshooting Hardware & Virtual Tape Expertise · IBM TS7700 4 Grid Virtual Tape systems, including performance monitoring and utilization analytics

• IBM DS8000 configuration, migration, capacity planning, and health monitoring

• Experience with both DSCLI and GUI based management tools

• Soft Skills: Strong troubleshooting and analytical skills Attention to detail and operational discipline Ability to work under pressure in critical production environments Effective communication and collaboration across team.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.