Location: Hybrid - Solihull B91 2LW

Duration: FTC until October 2027 

Please submit a 1 page cover letter and a 2 page CV if you are interested in this role.

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. 

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• 25 days of annual leave.

• Access to our company pension scheme

• Discounts on everything from groceries to well-known retailers

• Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to

• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household

• One paid days leave every year to volunteer and support your community 

• Ongoing training and development opportunities, allowing you to reach your full potential

• Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards.

What you'll be doing:

As an Education, Communications and Outreach (ECO) Lead you will develop and deliver community engagement and service improvement projects across Solihull, changing resident behaviours to reduce waste and increase recycling, ensuring projects are delivered to a high standard, demonstrate measurable results and meet agreed timelines. The Local ECO Lead will be supported by an Area ECO Manager, sharing best practice and expertise with colleagues across a fantastic, award winning national ECO team.

You will:

• Build strong relationships with our key client (Solihull Metropolitan Borough Council) and Veolia colleagues across a number of contracts, quickly responding to queries and providing solutions to maintain a high standard of service.

• Lead on ECO delivery for Veolia Solihull while also providing occasional ECO support to additional contracts across the region as needed.

• Drive the ECO performance of the Solihull contract through effective project planning, and a bespoke community engagement approach

• Deliver a programme of strategic social value initiatives across local employment, community and staff engagement, and our funding programme for local communities.

• Identify good news stories and feed them to the regional external engagement team, as well as working closely with this team to showcase our expertise in behaviour change and social value delivery across digital channels and press.

• Work closely with the senior ECO team to develop and deliver internal communications campaigns.

• Take responsibility for the 'business as usual' outputs of the Solihull contract, including management of the contract ECO team budget.

If you love developing relationships, delivering social value, and engaging with residents, local authorities and frontline teams, then this is the role for you.

What we are looking for

Essential:

• Project development and management.

• Budget management

• Experience delivering behaviour change and/or community engagement techniques and analysing results.

• Superb written and verbal communication skills including presentation skills.

• Experience of building strong stakeholder relationships.

• A passion for sustainability and the environment.

Desirable:

• Recycling and waste industry knowledge.

• Understanding or experience of working with local authorities.

• Understanding of the social value sphere

• Experience of visual and textual content production across multiple formats.

• Advanced understanding of data management and analysis.

• Understanding of PR, social media, social advertising and digital communications.