Why join us? 

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

The Leave Management Analyst is responsible for management of FMLA, disability, and other leave programs and ADAAA accommodation requests. Coordinates the support for leaves of absences cases and ADAAA accommodation requests. Participating in benefits benchmark surveys, analyzing and interpreting data, and making recommendations to ensure MillerKnoll benefit programs and processes align with market practices, trends, corporate strategies, and philosophies. Performs exemplary customer service and assistance to associates, HRBPs, and Work Team Leaders. Work closely with Total Rewards and legal partners.

ESSENTIAL FUNCTIONS

• Communicate with stakeholders regarding leave programs and ADAAA accommodation policies.

• Develop training materials and communications for use by HRBPs, Work Team Leaders (WTL) and associates.

• Provide second tier customer service to associates throughout the leave process.

• Prepare various research, analytics, and reports as required by both internal and external sources for benefits and disability planning; ensure relevance, competitiveness and affordability.

• Ensure state and federal compliance of all leave policies including FMLA and ADAAA.

• Lead the accommodation process in compliance with ADAAA and in partnership with the Legal Department.

• Partner with Benefits Manager in managing the disability and leave administration vendor to ensure appropriate policies and processes are followed.

• Partner with Health Clinic Manager and Clinic team to support necessary processes related to ADAAA.

• Serve as the subject matter expert for disability and leave programs in alignment and under general direction and guidance of Total Rewards leadership and the legal department.

• Update and improve leave administration and ADAAA accommodation policies and systems as needed to create efficient processes and comply with changing legal requirements.

• Partner with Benefits Manager to develop and implement benefits programs, including data gathering, proposal coordination, and process analysis.

• Performs additional responsibilities as requested to achieve business objectives.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor’s degree in business administration or equivalent combination of education and professional experience.

• 5 years of benefits or disability claims management experience.

Skills and Abilities

• Solid knowledge of laws and regulations related to benefit plan administration and compliance including FMLA, ADAAA and leaves of absence.

• Strong mathematical, analytical, organizational, and problem solving skills.

• Excellent written and oral communication and presentation skills.

• Demonstrated ability to effectively use office automation, communication, software, and tools currently used in the MillerKnoll office environment.

• Strong knowledge and experience in developing spreadsheets and performing analysis. Previous experience with data analytic software preferred.

• Must be financially literate, possess business acumen, and be profit conscious.

• Demonstrated high level of interpersonal skills to communicate information, ideas, procedures, and processes in a logical sequence at a level appropriate to the audience and resulting in effective working relationships.

• Exceptional ability to follow-through and follow-up with internal and external parties to see issues through to resolution.

• Experience with Workday and other benefits platform is preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform all essential functions of the position with or without accommodations.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  [email protected].