What is the opportunity?

RBC is hiring a Lease Documentation Specialist to drive a high quality, differentiated client experience for Commercial Banking clients through servicing and fulfillment of complex leasing transactions and required documentation. You will take end to end responsibility and be the single point of contact for RBC clients, Leasing Sales Managers, Leasing vendors and legal parties where required. Additionally, you will take ownership and personal accountability for accurate and efficient execution and control of leasing transactions due diligence within established turnaround timeframes and identify and resolve issues at the source, making it easier to enhance and build the client and partner relationships.

What will you do?

• Act as a single point of contact to provide deep knowledge and experience of RBC Leasing products and services to ensure a positive client experience and mitigation of operational/credit risk

• Responsible for efficient and effective end to end coordination and service delivery for high risk, high complex transactions

• Proactively investigate and identify possible solutions to unique client needs for situations which may fall outside of standard policy, process or procedural guidelines, while evaluating and appropriately managing risks

• Provide ongoing coaching for Leasing Sales Managers as required to ensure credit and operational risks and workflow processes are comprehended and followed

• Exercise judgment in making decisions, with high level escalations referred to appropriate levels

• Identify and act on opportunities to improve efficiency and effectiveness through effective listening, probing and clarifying

• Work on several bank/leasing applications e.g. synergy, CMS, EDGE, ASSET and e-mail in order to complete tasks

• Follow established Coaching Routines and related activity to drive high performance and enhance client experience

What do you need to succeed?

Must-have

• Detail-oriented and able to comprehend the terms and conditions of contracts

• Excellent multi-tasking and organizational skills with ability to effectively manage time and priorities

• Demonstrated ability to solve problems by generating, evaluating and implementing alternatives

• Strong communication and interpersonal skills

• Ability to work effectively within a team and independently

Nice-to-have

• Prior experience in leasing or equipment finance

• Understanding of PPSA (Personal Property Security Act) laws across the country

• Strong knowledge of T-Value, HP Calculator, MS Office (Excel and Word)

What’s in it for you? 

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.