Who We Are 

At Kraft Heinz, we're driving transformation in the way we deliver safe, resilient, and future-ready manufacturing environments. Technology plays a critical role in making this possible. This role sits at the intersection of operational technology and cybersecurity, helping us modernize infrastructure, strengthen security, and enable innovation across one of North America's largest food and beverage networks. 

If you're a technical leader who thrives on building solutions, setting standards, and making a tangible impact, this is your opportunity to contribute at scale. 

About the Role 

The OT Infrastructure and Security Engineer, Group Lead provides technical leadership across 31 North American manufacturing facilities with accountability for OT infrastructure modernization and cybersecurity capability improvement. 

You'll define strategy, lead implementations, and act as a hands-on expert in environments spanning Allen-Bradley control systems, VMware-based OT compute, Windows platforms, and advanced OT security solutions such as Claroty, EDR, NDR, and micro-segmentation technologies. 

This is a builder's role: balancing strategic design with tactical execution, introducing standards, and delivering meaningful improvements in resiliency, visibility, and cyber posture. 

What You'll Do 

Lead OT Infrastructure Initiatives 

• Define and mature reference architectures, standards, and support models for core OT infrastructure: compute, virtualization, and site-level platforms 

• Act as a senior technical lead for Rockwell IDC environments, VMware-based OT systems, and Windows servers/workstations across plants 

Advance OT Cybersecurity 

• Drive buildout of OT cybersecurity tools and foundational controls 

• Oversee Claroty platform evolution from CTD to xDome, including architecture, integration, and use case development 

• Define and implement strategies for OT detection, asset intelligence, and vulnerability reduction 

• Lead deployment and management of Endpoint Detection & Response (EDR), Network Detection & Response (NDR), and micro-segmentation solutions within OT environments 

Strengthen Asset Visibility and Lifecycle Management 

• Establish reliable OT asset inventory and configuration data foundations 

• Support lifecycle planning, vulnerability tracking, and risk-based remediation across diverse technologies 

Shape Modernization and Risk-Reduction Roadmaps 

• Assess infrastructure health and prioritize modernization investments 

• Develop pragmatic strategies for containment, isolation, recovery readiness, and phased upgrades 

Manage OT Security Operations Center (SOC) Services 

• Serve as the primary point of contact for OT SOC services delivered by a Managed Service Provider (MSP) 

• Coordinate alert triage, detection tuning, and escalation workflows between Kraft Heinz operations, cybersecurity, and the SOC team 

• Manage KPIs, service performance, and continuous improvement for OT SOC operations 

Incident Response 

• Act as a technical lead or key contributor in OT-related incident response activities, from initial escalation through containment and recovery 

• Lead the development and implementation of comprehensive OT-specific incident response plans aligned with corporate security frameworks 

• Collaborate with SOC, cybersecurity teams, plant operations, and vendors to investigate, remediate, and report security incidents 

• Support tabletop exercises and continuous enhancement of OT incident response procedures 

• Develop recovery time objectives (RTO) and recovery point objectives (RPO) for critical control systems 

Set Standards and Drive Governance 

• Create and maintain OT engineering standards and security baselines 

• Support governance of changes impacting cyber risk, resiliency, or supportability 

Partner Across Functions 

• Collaborate with plant engineering teams, OT network teams, cybersecurity, operations, and technology vendors 

• Provide technical leadership during assessments, incidents, and major OT initiatives 

• Provide technical guidance and training to plant personnel on cybersecurity best practices 

• Participate in incident response activities and post-incident reviews 

• Support audit and compliance activities related to manufacturing systems 

What Success Looks Like 

• Materially improved OT infrastructure and cybersecurity posture across 31 plants 

• Comprehensive implementation of EDR, NDR, and micro-segmentation solutions supporting a robust defense-in-depth posture 

• High-performing, responsive OT SOC services integrated into operational workflows 

• Clear, tested processes for rapid OT incident detection and response 

• Standardized practices and governance that enhance resilience at scale 

Required Qualifications 

• Bachelor's degree in Engineering, IT, Cybersecurity, Computer Science (or equivalent OT experience) 

• 7+ years in OT infrastructure, automation, industrial networking, or OT cybersecurity 

• Demonstrated experience supporting OT systems in manufacturing environments (Food & Beverage/CPG preferred) 

• Deep expertise with OT-hosted systems: Windows, VMware, and industrial application hosting 

• Strong understanding of Allen-Bradley/Rockwell ecosystems and OT operational constraints 

• Hands-on experience with EDR, NDR, or network segmentation solutions in OT or critical infrastructure 

• Familiarity with OT cybersecurity tooling, passive monitoring, and access governance 

• Ability to manage MSP relationships effectively and influence cross-functional teams through ambiguity 

Preferred Qualifications 

• Experience with Claroty CTD/xDome deployments and tuning 

• Implementation experience with micro-segmentation technologies in OT 

• Understanding of Purdue OT reference architecture and industrial DMZ concepts 

• Familiarity with OT SOC operations, service management, and detection engineering concepts 

• Knowledge of frameworks: IEC 62443, NIST CSF, or similar 

• Direct experience leading or supporting OT incident response