Key Account Manager - Chicago/Remote

Overview

US Conec is seeking a results-driven Account Manager, ideally in the greater Chicago area, to join our corporate team. In this role, you’ll manage strategic customer relationships, drive revenue growth, and align account strategies with company goals. You’ll collaborate across departments to deliver exceptional service, support product development, and strengthen US Conec’s market position in the fiber optic industry.

This position is ideal for candidates with 3+ years of commercial experience in fiber optics who thrive in customer-facing roles and enjoy building long-term partnerships.

Responsibilities

• Achieve budgeted sales levels across assigned product lines.
• Manage selling expenses within established limits or budget.
• Own and grow relationships with assigned Core, Key, and Growth Accounts.
• Establish and maintain strong relationships with key decision-makers.
• Align US Conec business planning with customer strategic goals.
• Coordinate internally with Customer Service, Product Management, Engineering, and Manufacturing.
• Support Strategic Account Managers with objectives and programs.
• Assist Inside Sales Representatives and Customer Service teams through coaching and supervision.
• Maintain high-level knowledge of multi-fiber connectors, single fiber connectors, optical cable termination methods, and optical networking standards.
• Promote US Conec products using professional selling techniques and technical expertise.
• Participate in sales programs and promotions to increase market share.
• Contribute to marketing initiatives including press releases, promotional literature, and trade show planning.
• Identify new product opportunities and communicate market insights to Product Management.
• Analyze customer markets, business drivers, and strategic needs to inform account planning.
• Provide monthly reports to the Regional Sales Manager.
• Coordinate resolution of product-related field performance issues.

Must Haves

• Bachelor’s degree or equivalent experience; technical or engineering background a plus.
• Minimum 3 years of commercial experience in the fiber optic industry.
• Strong knowledge of fiber optic cable, connectors, and hardware.
• Advanced PC skills including Salesforce.com, Excel, Word, and PowerPoint.
• Excellent interpersonal, verbal, and written communication skills.
• Strong presentation and relationship-building abilities.
• Willingness to travel as needed.

What We Offer

• Competitive base salary with performance-based bonus potential.
• 4 weeks of PTO to relax and recharge.
• Health, dental, and vision plans to support you and your family.
• 401(k) retirement savings plan with employer match and planning resources.
• A collaborative, team-based culture focused on innovation and customer success.
• Paid holidays and employee recognition programs.
• Opportunities to work with global customers and industry leaders.
• Community engagement and STEM outreach initiatives.

US Conec will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.