Location: Remote or Onsite
Schedule: Full-time, shift-based (including weekends and public holidays on rotation)

📌 About the Role

We are seeking a detail-oriented and proactive AML / Back Office Officer to join our team. In this role, you’ll be responsible for monitoring daily transactions, identifying suspicious activity, investigating client behavior, and ensuring internal controls are followed with precision.

You will work closely with the Head of AML to flag risks, detect fraud, and maintain high compliance standards across our client base. This is an excellent opportunity to be part of a fast-growing fintech company that values collaboration, integrity, and accountability. You’ll work alongside experienced professionals across departments and benefit from a flexible work arrangement—remote or onsite..

🛠 Key Responsibilities

• Review and process withdrawal requests, ensuring all approvals comply with company policies and AML procedures.
  
  
• Identify and investigate suspicious behavior, abuse, fraudulent activity, or attempts to bypass internal systems.
  
  
• Communicate with clients and internal departments when clarifications or supporting documentation is required.
  
  
• Apply internal restrictions to accounts when necessary and escalate high-risk or complex cases.
  
  
• Monitor transactions that exceed predefined thresholds and assist in preparing case summaries.
  
  
• Assist in enforcing internal controls such as transaction monitoring, velocity checks, and abuse flags.
  
  
• Collaborate closely with the Dealing, Support, and Compliance teams to ensure effective risk mitigation.
  
  

✅ Requirements

• Experience with support or client interactions.
  
  
• Strong communication, analytical, and problem-solving skills, especially under pressure during time-sensitive reviews.
  
  
• Comfortable working in a fast-paced, shift-based environment, including weekend coverage as per schedule.
  
  
• Fluent in English (written and spoken); additional languages are an advantage.
  
  
• Ability to handle sensitive data with discretion, integrity, and professionalism.
  
  

Nice to have

• Solid understanding of KYC/AML procedures and regulatory requirements.
  
  
• Proven experience in reviewing client activity, including withdrawals, trading behavior, and deposit history.

🧩 Ideal Candidate Profile

We are looking for someone who:

• Has a keen eye for detail and enjoys identifying patterns, inconsistencies, or suspicious behavior.
  
  
• Takes ownership of tasks, works independently, and knows when to escalate issues.
  
  
• Is discreet and trustworthy, capable of handling confidential financial data and investigations.
  
  
• Understands the importance of response time, especially in fraud or urgent cases.
  
  
• Is a quick learner, adaptable to internal systems and comfortable with CRM platforms.
  
  
• Has a genuine interest in AML, financial crime prevention, and compliance.
  
  
• Thrives in team environments and actively shares relevant information across departments.
  
  
• Has experience in fintech.
  
  
• Is familiar with client P&L analysis, withdrawal risk assessments, or suspicious activity reviews.
  
  

Fluency in additional languages is a plus.