Jobs Companies Ataccama IT Support Engineer

Über diese IT Support Engineer Stelle bei Ataccama

Ataccama · Hybrid · Prague, Czechia
Ataccama is the agentic data trust company. Organizations worldwide rely on Ataccama ONE, the agentic data trust platform, to ensure data is accurate, accessible, and trusted for every decision and system. Powered by the ONE AI Agent, Ataccama ONE brings autonomy to data quality and governance, continuously monitoring, improving, and explaining the reliability of data across complex enterprise and multi-agent environments. At the core of the platform is Ataccama’s market-leading data quality, with modules built around it to unify data quality monitoring, catalog, lineage, observability, and reference data management, ensuring data is consistent and explainable. This quality-first foundation makes data the engine of trust, powering AI, analytics, and operations with confidence.

Recognized as a Leader in the 2026 Gartner Magic Quadrant for Augmented Data Quality and positioned furthest in Completeness of Vision, Ataccama continues to set the standard for enterprise-grade data trust.

Our people are located across the globe. They succeed by collaborating as a team and thrive in our company culture defined by these core values:

Challenging Fun
ONE Team
Customer Centric
Candid and Caring
Aim High

About the Role

You will be the first point of contact for employees across the company, ranging from engineers to VPs and C-level executives, so clear and friendly communication matters just as much as technical skill. You will handle everyday hardware and software issues, manage our core SaaS tools, and help keep our IT processes running smoothly.

What You Will Do

  • Be the go-to person for employees needing IT help in person, on Slack, and through our ticketing system.
  • Diagnose and resolve hardware issues.
  • Troubleshoot software issues on Windows and macOS.
  • Administer and support core SaaS systems: Google Workspace, Microsoft Entra ID, and MDM (device management).
  • Manage the employee IT lifecycle: onboarding, offboarding, access provisioning, and device handovers.
  • Maintain accurate records of hardware inventory and software licenses.
  • What You Bring (Requirements)

  • Hands-on experience in IT or technical support.
  • Strong communication skills and a service-oriented mindset.
  • Ability to communicate clearly and patiently with people of all technical skill levels, from new hires to executives.
  • Genuine enjoyment of helping people, including non-technical users.
  • Good written and spoken English.
  • Understanding of security best practices in IT.
  • Preferred Experience

  • Administration of Jamf
  • Administration of Microsoft Intune
  • Administration of Google Workspace
  • AI Experience

  • Passion for automating processes using AI is required.
  • High-level understanding of how AI works and how to use it to simplify repetitive work.
  • Understanding of MCP (Model Context Protocol) concepts.
  • Language Skills

  • Good written and spoken English
  • Native or native-level Czech or Slovak

  • Perks & Benefits
    • Long-Term Incentive Program
    • 2 sick days and 25 days of vacation,  with the option to request additional Flexible Time-Off days when needed
    • The Global Family Support Program - a paid leave program to help all parents focus on the new addition to their family
    • Flexible working hours & hybrid work setup
    • Benefit Plus - flexible employee benefit platform (incl. Multisport card)
    • Annual package for mental health support
    • "Bring Your Friend" referral program
    • Shared company cards for free entrance to Prague Zoo & Botanical garden
    • Company bikes, longboards, e-scooters
    • Conference tickets to the best industry events of the year
    • Online courses & company access to Udemy to hone your skills
    • Access to paid AI tools
    • Company library, where you can even suggest the best educational books for us to order
    • Kitchens stocked with fresh fruit and juice, teas, and the best coffee

    Work Equipment
    • Company laptop
    • Company mobile phone + SIM card & package of mobile data

    At Ataccama, our core values are Candid & Caring, so we are upfront about our process and details that are important to you. We sometimes use AI tools to help us with things like reviewing applications, taking notes from screening conversations, scheduling interviews, or supporting assessments. These tools make the process smoother and fairer — but don’t worry, they never make the final decision. Every hiring decision is made by our Talent Acquisition Partners and Hiring Managers, with AI only acting as a helpful assistant. We believe technology should support the process, not replace the human touch. 

    We currently use AI-assisted tools - Metaview for interview notes and Lever Talent Fit to help highlight key experience. If you have any questions or concerns, feel free to reach out to us at [email protected], making reference to AI Act Inquiry in the subject line.

    While we highly value cooperation with all our business partners, we don’t accept unsolicited resumes from any sources other than directly from a candidate. We reserve the right not to pay any fee for sending an unsolicited offer containing the details or resume of a job candidate, even if the relevant candidate is employed by our company. 
    Bereit, sich bei Ataccama zu bewerben?
    Bei Ataccama bewerben

    Ähnliche Jobs

    SupportYourApp
    (Fluent English) T3 Support Engineer (EU, Remote)
    SupportYourApp
    ⚡ Früh bewerben Vilnius County, Lithuania · standortgebunden
    ● Neu 👁 Gesehen ✓ Beworben vor 1 Wo.
    D-ploy
    Technical Support Specialist
    D-ploy
    ⚡ Früh bewerben Prague, Prague, Czechia Vor Ort
    ● Neu 👁 Gesehen ✓ Beworben vor 2 Mon.
    Vanderlande
    IT Application Support Engineer (Windows/Linux, Oracle)
    Vanderlande
    ⚡ Früh bewerben Hong Kong Vor Ort
    ● Neu 👁 Gesehen ✓ Beworben vor 12 Min.
    TF
    Support Analyst / Technical Support Specialist II
    Thermo Fisher Scientific
    ⚡ Früh bewerben Yokohama, Japan Vor Ort
    ● Neu 👁 Gesehen ✓ Beworben vor 1 Std.
    Ascensus
    Support Software Engineer
    Ascensus
    ⚡ Früh bewerben Dresher, PA Vor Ort
    ● Neu 👁 Gesehen ✓ Beworben vor 1 Std.
    Darktrace
    Technical Customer Support Engineer
    Darktrace
    ⚡ Früh bewerben Cambridge Office, United Kingd... Vor Ort
    ● Neu 👁 Gesehen ✓ Beworben vor 2 Std.
    PNC
    Software Engineering Mgr. - Site Reliability Support Center
    PNC
    ⚡ Früh bewerben TX - Dallas Vor Ort $100,100–$2,044,900
    ● Neu 👁 Gesehen ✓ Beworben vor 3 Std.
    ST
    Technical Support Engineer
    StarTree
    ⚡ Früh bewerben India (Remote) · standortgebunden
    ● Neu 👁 Gesehen ✓ Beworben vor 3 Std.
    Zscaler
    Designated Support Engineer III
    Zscaler
    ⚡ Früh bewerben Mohali, IND Vor Ort
    ● Neu 👁 Gesehen ✓ Beworben vor 4 Std.

    Registrieren für Vorschläge, die auf die von Ihnen geöffneten Jobs und gespeicherten Suchen zugeschnitten sind.

    Mehr Jobs bei Ataccama

    Alle Jobs bei Ataccama ansehen →

    Jetzt bewerben
    🤖

    Moment — langsam

    JobsRadar wurde für echte Menschen gebaut, die eine schwere Zeit bei der Jobsuche haben — nicht für automatisierte Anfragen. Sie klicken viel zu schnell und sind jetzt vorübergehend blockiert.

    Kommen Sie später wieder. Wenn Sie wirklich auf Jobsuche sind, stehen wir hinter Ihnen — verhalten Sie sich einfach wie ein Mensch.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Verschaffe dir einen Vorsprung bei der Jobsuche.

    Tritt unserem Telegram-Kanal bei für das, was dir hilft, die Stelle zu bekommen — Gehaltsbenchmarks, den wöchentlichen Marktpuls und neue Feature-Drops. Kein Spam, nur Signal.

    Dem Kanal beitreten — kostenlos