Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.

Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.

The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).

Pay Range:

Scheduled Weekly Hours:

Position Overview

SUMMARY (Basic Purpose of the Job):

Monitors the organization’s network using computer hardware and software to detect security incidents in progress. Manages and provides security-related education and training programs for system administrators, department managers and general users. Coordinates and communicates with members of Security team to establish, plan, and execute security goals.

MINIMUM REQUIREMENTS

Education: High school diploma required. Associate’s degree or above in Computer Science, Information Systems, and Cybersecurity, or related fields preferred.

Experience: Minimum two years of hands-on desktop support, general networking or IT security experience, or equivalent.

Knowledge and Skills: Knowledge of desktop support, networking and security technologies. Experience with desktops, servers, storage, virtualization, networking and security technologies.

Special Training: A+, Network+, Security+, CCENT, or other IT security certifications

ESSENTIAL FUNCTIONS:

• Provides advanced troubleshooting support to user community upon interruption to restore full system functionality.

• Documents logs and change management into the databases to ensure seamless communications with other members of IT teams thoroughly.

• Exhibits strong technical knowledge and expertise in managing all aspects of the organization's enterprise-wide infrastructure and network topologies, including the design, configuration, maintenance, monitoring and upgrade of network services.

• Manages the security of network servers, storage and operating systems in cooperation with Network and Infrastructure teams. Manages and maintains potential security risks regarding advanced technologies and their relationship to the current network environment.

• Maintains advanced level of knowledge of supported systems, creating accurate standards and procedures for network security. Provides documentation for review and inclusion into departmental knowledge base.

• Maintains network security, as evidenced by proficient use of security controls, such as intrusion detection systems, firewall, access control lists, and a definitive understanding of organization's security policies & procedures. Maintains awareness of security and software that expediently implements patches to fix problems.

• Generates documentation to assist in the community to increase awareness and understanding of security policies, with relevance to information services applications for review at departmental meetings and publication on the intranet. Assists team members in the interpretation of security policies through discussions and documentation updates in the department.

• Assists departments with implementing and maintaining preventive security measures.

• Provides troubleshooting assistance to non-senior analysts for reviewing documented steps taken to determine cause of system interruption, completing diagnostics until restoration of system functionality.

• Resets passwords for enterprise and departmental applications. Exercises discretion and judgement when creating job profiles and modifies access when responsibilities change. Follows departmental policies and procedures required when reviewing the system documentation monthly. Reinstates access to enterprise or departmental applications where required by following departmental procedures.

• Accurately records problems reported in accordance with documented procedures. Notifies and communicates status of problem throughout issue lifecycle, with documentation of steps in security databases. Completes daily assignments of tasks and documents activities appropriately.

• Participates in discussions with Internal Audit department to understand compliance requirements.

• Supports the team in periodic review of policies. Offers ideas for revisions to fit the current environment for review at team and policy meetings.

• Maintains current knowledge of state of technology to determine proper application to organization's environment. Assists with determining opportunities for procedural changes or enhancements.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Frequent physical demands include:

• Occasional physical demands include: Carry objects

• Continuous physical demands include: Sitting , Reaching forward , Pinching/fine motor activities , Keyboard use/repetitive motion

• Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.

• Sensory Requirements include: Accurate Near Vision, Color Discrimination, Moderate Depth Perception, Moderate Hearing

• Anticipated Occupational Exposure Risks Include the following: N/A

This position is eligible for the following benefits:

• Medical Plan

• Prescription drug coverage & In-House Employee Pharmacy

• Dental Plan

• Vision Plan

• Flexible Spending Account (FSA)

- Healthcare FSA

- Dependent Care FSA

• Retirement Savings and Investment Plan

• Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance

• Supplemental Group Term Life & Accidental Death & Dismemberment Insurance

• Disability Benefits – Long Term Disability (LTD)

• Disability Benefits – Short Term Disability (STD)

• Employee Assistance Program

• Commuter Transit

• Commuter Parking

• Supplemental Life Insurance

- Voluntary Life Spouse

- Voluntary Life Employee

- Voluntary Life Child

• Voluntary Legal Services

• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance

• Voluntary Identity Theft Insurance

• Voluntary Pet Insurance

• Paid Time-Off Program

The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level. 

The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.