Inspector Technician at Masco Canada (On-Site – St. Thomas, ON Office – Afternoons)

Pay Range: $29.98 CAD

Come build the future with us! At Masco Canada, we are passionate about delivering innovative solutions and exceptional customer experiences. We are looking for a Inspector Technician to join our team and help shape the future of our business. If you are eager to learn, thrive in a dynamic environment, and want to make an impact, this opportunity is for you!

What you will do

Preform the duties as required for conducting audits, sampling incoming and finished goods products as well as conducting full product evaluation on component and finished goods (PPAP) and customer complaints. Support production with day to day issues from a quality perspective.

PRIMARY RESPONSIBILITIES & DUTIES:

• Support Production immediately with any quality issues that negatively impacts the performance of the line or the quality of the product going to the customer
• Accurately interpret and understand industry and product standards (CSA / IAPMO)
• Incoming inspection/auditing of purchased components and finished goods as required
• Patrol audits and production issues 1st level / step as required and Layered Process Audits (LPA’s)
• Control / verification / documentation of line rejects and inventory control as required
• Support Product investigations requests – PIR’s as required
• Issuance and communication of NCMR’s as required
• Follow up on open items – inventory releases (R-Loc) and NCMR updates as required
• Updating of quarantine locations – adding and deleting as required
• Verification of incoming / requisition material quantities when received in QA as required
• Conduct PPAP evaluations and review supporting documentation for accuracy and completeness
• Evaluate and investigate customer complaints / returns and generate reports
• Develop, coordinate and train for rework and repair activities
• Conduct and administer gauge calibrations for hard, variable and personal gauges
• Participate in 2nd and 3rd level problem solving
• Perform process verification / qualifications for equipment
• Evaluate / measure Tooling or Fixtures as required
• Other duties as required

Quality:

• Follow all area work instructions and procedures in order to ensure quality standards are adhered to
• Measure product with supplied gauging as outlined in the quality standards
• Assist operations in the disposition of non-conforming product
• Follow the control of non-conforming product procedure

What will you bring?

• Ability to read blueprints
• Ability to read and follow work instructions
• Ability to use JDE system
• Ability to read Bill of Materials
• Ability to use basic hand held measuring equipment, and standard gauging (hard and variable)
• Ability to conduct basic analytical / statistical evaluations
• Good math skills
• Broad knowledge of our products
• Knowledge of product compliance requirements
• Knowledge of all quality related requirements for inspection
• Solid understanding of gauging control, PPAP requirements, and various investigation and problem solving techniques
• Previous experience in a production environment
• Successful completion of all applicable pre-employment testing
• Ability to work in a collaborative team environment

Educational Requirements:

• O.S.S.D or equivalent
• Successful completion of a community college Quality Inspection program

Why Join Masco Canada? 

• Over a Century of Excellence – With more than 100 years of experience, Masco Canada has established itself as a leader in the building and home improvement industry. 
• Diverse Brand Portfolio – We proudly offer 12+ brands delivering 20,000+ innovative water solutions, shaping the future of plumbing and home improvement. 
• Innovative Solutions – Our commitment to cutting-edge plumbing and water technologies keeps us at the forefront of the industry. 
• Collaborative & Inclusive Culture – We foster an environment where all employees are valued, respected, and empowered to contribute and grow. 
• Opportunities for Growth – We support continuous learning, career development, and professional growth, helping you achieve your full potential. 
• Making an Impact in Our Communities – We believe in giving back and actively supporting initiatives that make a difference in the communities where we live and work. 

Join us at Masco Canada, where your contributions drive innovation, excellence, and positive change! 

Masco Canada delivers innovative water solutions to the building and home improvement markets in Canada. We have been inspiring Canadian homes, communities, and lives for more than 100 years. Throughout this journey, our business has remained steadfast in its commitment to strong values and dedicated individuals, striving to enhance the well-being of our team members, customers, and communities alike. With over 600 employees, our diverse and talented workforce drives our continued success and impact.

To learn more about Masco Canada, visit www.mascocanada.com

Please note: Masco Canada has an accommodation process in place and provides accommodations for employees with disabilities.  If you require a specific accommodation because of a disability or a medical need, please contact Human Resources at [email protected] so that arrangements can be made for the appropriate accommodations to be in place prior to your first step of the selection process.

Masco Canada may use automated and AI-driven tools to screen, assess, and/or select applicants, and by proceeding with the application process, applicants give their express consent to such use by Masco Canada.  

Company: Masco Canada

Masco Canada (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.