At Fried Frank, we’re a community of 800 lawyers and 500 business services professionals across New York, Washington, DC, London, Frankfurt, and Brussels. We advise leading corporations, investment funds, and financial institutions on high-stakes M&A, securities, regulatory matters, real estate, and litigation. Our culture is grounded in our core values — excellence, integrity and collaboration — and is designed to foster continuous learning, meaningful mentorship, and lasting professional growth. We are firmly committed to pro bono service and social justice, building on a proud legacy in civil rights. Our inclusive talent strategy is a core part of our broader talent management efforts and we remain steadfast in fostering a workplace where everyone has the opportunity to grow, thrive, and become their best professional and personal selves. Our business services professionals are integral to the firm’s success, driving innovation, operational excellence and exceptional client service across all areas of the firm. We offer competitive compensation and a comprehensive benefits package, including comprehensive medical coverage, retirement plans and health and wellness initiatives designed to support your personal and professional wellbeing. We welcome passionate, driven individuals to join us, and be part of a team where you’ll be supported, inspired and empowered to build an exceptional career.

Position Summary

The Infrastructure Engineer is responsible for ensuring the reliability, security, performance, and scalability of the organization's technology infrastructure. This role designs, implements, and supports on-premises, cloud, and hybrid environments while proactively minimizing downtime, mitigating risks, and maintaining operational excellence.

The ideal candidate will have extensive experience with storage, server, virtualization, and cloud technologies and will serve as a technical lead for infrastructure initiatives. This individual must be capable of translating complex technical issues into clear business recommendations for leadership while maintaining comprehensive documentation of infrastructure architecture, configurations, and operational procedures.

Essential Duties & Responsibilities

• Administer and support cloud infrastructure, including Microsoft Azure and Microsoft 365 services.
• Provision, configure, and monitor SAN, NAS, and cloud storage environments to guarantee high availability and performance.
• Manage enterprise storage systems, replication technologies, backup solutions, and disaster recovery platforms.
• Monitor infrastructure health, capacity, performance, and availability to ensure maximum uptime and operational efficiency.
• Diagnose and resolve storage alerts, hardware faults, network connectivity issues, and failed backup jobs.
• Serve as a Tier 2/3 escalation resource for complex server, storage, cloud, and identity management issues.
• Lead infrastructure projects including system migrations, cloud adoption initiatives, hardware refreshes, and technology upgrades.
• Develop, test, and maintain disaster recovery and business continuity plans for on-premises systems, Azure workloads, virtual machines, and Microsoft 365 environments.
• Implement and maintain security best practices, including vulnerability remediation, patch management, and access control.
• Manage and support enterprise monitoring and reporting tools such as Varonis, ManageEngine, Dell iDRAC/OpenManage, and related platforms.
• Maintain accurate network diagrams, topology maps, hardware inventories, configuration documentation, and standard operating procedures.
• Collaborate with vendors, service providers, and internal teams to resolve infrastructure issues and improve system performance.
• Evaluate emerging technologies and provide recommendations to improve reliability, scalability, and operational efficiency.
• Participate in after-hours maintenance activities and emergency response efforts as required.

Required Qualifications

Education

• Associate degree in Computer Science, Information Technology, or a related technical field, or equivalent combination of education and experience.
• Bachelor's degree preferred.

Experience

• 5+ years of experience supporting enterprise infrastructure environments.
• Provision, configure, and monitor SAN, NAS, and cloud storage environments to guarantee high availability and performance.
• Strong experience administering Windows Server operating systems.
• Hands-on experience with Microsoft Azure, Microsoft 365, and hybrid cloud environments.
• Hands-on experience with enterprise storage hardware (e.g., Dell EMC) and backup solutions (e.g., Commvault, Rubrik).
• Experience with disaster recovery planning and implementation.
• Familiarity with infrastructure monitoring, reporting, and management platforms.

Preferred Qualifications

• Microsoft Azure Administrator, Azure Solutions Architect, VMware VCP, or equivalent certifications.
• Experience with PowerShell scripting and automation.
• Experience supporting cybersecurity initiatives, vulnerability management, and compliance requirements.
• Experience working within financial services, legal, healthcare, or other highly regulated environments.

Skills & Competencies

• Strong understanding of infrastructure architecture, systems design, and enterprise technology operations.
• Advanced troubleshooting and problem-solving skills across server, storage, cloud, and virtualization platforms.
• Ability to communicate technical concepts effectively to both technical and non-technical audiences.
• Excellent documentation and organizational skills.
• Ability to manage multiple priorities and projects in a fast-paced environment.
• Strong interpersonal skills with the ability to collaborate across departments and with external vendors.
• Self-motivated with the ability to work independently and make sound technical decisions.
• Commitment to maintaining high standards of security, reliability, and customer service.

Physical & Work Requirements

• Ability to lift and install IT equipment as needed.
• Occasional after-hours and weekend work may be required for maintenance and project implementations.
• Regular attendance and punctuality are essential functions of this position.
• Work structure is Hybrid – usually requiring 3 days per week in office and 2 days per week remote.