At Light & Wonder, our people are at the heart of everything we do. As an HR Operations Associate, you'll be a key part of our EMEA People Solution Center, helping to deliver a seamless employee experience across multiple countries and supporting a workforce of over 1,000 employees.

This is a fantastic opportunity for someone looking to build a broad career in HR. You'll gain exposure to the full employee lifecycle, work with a variety of stakeholders across the business, and play an important role in ensuring our people processes run smoothly, accurately, and compliantly. If you're organised, customer-focused, and enjoy solving problems in a fast-paced environment, we'd love to hear from you.

What You'll Do

• Act as a first point of contact for HR queries, providing a responsive and professional service to employees across the EMEA region.

• Support employee lifecycle activities, including onboarding, employee changes, and offboarding.

• Administer HR processes, policies, and procedures across multiple countries, ensuring compliance with local requirements and company standards.

• Maintain accurate employee records across HRIS, payroll, and benefits systems, ensuring data integrity and confidentiality.

• Coordinate onboarding activities, including new hire inductions and supporting managers to create a positive first-day experience.

• Respond to employee enquiries within agreed service levels, delivering a consistent and positive employee experience.

• Support Senior HR Specialists with projects, process improvements, and continuous improvement initiatives.

• Assist in ensuring compliance with employment legislation, company policies, and governance requirements throughout the EMEA region.

What You'll Bring

• Previous experience in HR administration, HR operations, shared services, or a customer-focused administrative environment.

• Strong organisational skills with excellent attention to detail and accuracy.

• A customer-first mindset and a genuine passion for delivering a great employee experience.

• The ability to manage multiple priorities and deadlines in a fast-paced environment.

• Strong communication and stakeholder management skills, with the confidence to work across different teams and levels of the business.

• Experience working with HR systems and employee data; experience with Workday would be an advantage.

• Understanding of HR processes, employee lifecycle activities, and data confidentiality requirements.

• A proactive approach to problem-solving and identifying opportunities for process improvement.

• High levels of professionalism, discretion, and integrity when handling sensitive information.

• The ability to work independently while contributing to a collaborative global team.

A HR qualification is advantageous

How You'll Grow

• Develop expertise in HR systems, compliance, employee experience, and shared service delivery across multiple EMEA countries.

• Gain exposure to global HR projects and work closely with specialist teams including Talent Acquisition, Payroll, People Partners, and Compensation & Benefits.

• Play a role in shaping and improving HR processes that positively impact employees across the region.