ROLE PURPOSE/POSITION SUMMARY

The Human Resources Manager is responsible for managing and leading strategic and tactical HR activities within their area. This position collaborates with their leadership team, operational leaders, and several functional departments to ensure the human resources goals are being met. The HR Manager assists the organization by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES

Strategic Activities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Support current and future business needs through the development, engagement, motivation, and retention of company personnel.
• Develop strong, trusting relationships with business leaders across MSI Express Inc. to foster collaboration and ongoing sharing of best practices and resources, in order to gain mutual business advantage.
• Effectively interact with MSI Express Inc. HR and other functions and ensure that local issues are taken into account when developing strategies and initiatives.
• Maintain a strong understanding of current affairs, particularly the political and social agenda within own region and identify what impact this may have with own business area.

Tactical Activities Employee Relation and Engagement

• Provide guidance and recommendations to business managers on matters that may impact people within the organization.
• Serve as an advocate and counsel to hourly and exempt associates.
• Develop and drive initiatives/activities in support of site climate and culture.
• Manage and conduct internal investigations as needed.

Compliance

• Effectively implement HR policies that comply with statutory regulations and are consistent with internal and external best practices.
• Ensure compliance with all required regulations, policies, and laws related to Human Resources activities.

Growth

• Ensure management is trained in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.
• Provide feedback and coaching to managers, actively listen and ask searching clarifying questions in regards to associates.
• Manage staffing, succession planning, and associate programs and processes.
• Implement/manage training and development activities and monitor effectiveness.
• Conduct trainings as necessary.
• Provide support to new sites.

Continuity

• Oversee the administration of compensation and benefits systems, processes, and employee communications.

Cyclical Activities

• Oversee the administration of compliance with, and execution of, our performance management systems.
• Other duties as assigned.

QUALIFICATIONS/CAPABILITY PROFILE

Minimum Education

• BS/BA degree in Human Resources or related field or minimum of seven years HR experience required.
• Master’s degree in Human resources or other related field desired.
• PHR/SPHR SHRM-CP/SHRM-SCP certification desired.

Minimum Experience

• 5+ years of experience in HR with exposure to all major functional areas of HR.
• Previous experience partnering with senior management.
• Proven experience of leading deployment of organizational change.

Minimum Knowledge/Skills/Abilities

• Knowledge of HR systems and databases.
• Excellent active listening, negotiation, and presentation skills.
• Excellent written and verbal skills.
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• In-depth knowledge of Labor law and HR best practices.
• Ability to operate with a strong sense of urgency.
• Bilingual English/Spanish preferred.