People Ops (HR) Coordinator, Americas

About Datatonic

Datatonic is Google Cloud's premier partner in AI, providing world-class businesses with cutting-edge data solutions in the cloud. We help clients push leading technology to the limits by combining expertise in machine learning, data engineering, and analytics. Our team consists of experts who share a passion for data and analysis, operate at the cutting edge, and believe in a pragmatic approach to solving hard problems.

The Role: Operational Foundation and Compliance Assurance

As the People Ops Coordinator for the Americas region, you are the essential operational anchor for our regional office. You directly support the People Business Partner in your region and will be part of the Global People, Skills & AI team, focused on owning and executing all critical, non-negotiable Human-In-The-Loop (HITL) People Operations responsibilities.

Your primary focus is ensuring operational excellence, legal compliance, and a seamless employee experience across the entire employmee lifecycle. By expertly managing these foundational elements, you enable the strategic BPs and Global Director of People Operations to focus 80% of their time on capability building and strategic growth initiatives.

Key Responsibilities

1. Direct Support to your Regional People Business Partner and the Global People Ops team

You are responsible for executing the foundational HR tasks that enable strategic stability with the main focus on your region and the ability to support global initiatives:

• Employee Relations Execution: Act as the hands-on administrator for employee relations processes, including drafting disciplinary and grievance documentation, supporting the performance management process, and maintaining confidential records. You will own this for your region and support globally, as needed.

• Contract and Policy Management: Own the generation and distribution of all employment contracts and contractual changes. Maintain the regional policy repository, ensuring all documentation is up-to-date and accessible. Work cross-regionally to ensure global consistency and execution as needed.

• Compliance Administration: Directly ensure compliance with regional employment law and adherence to local regulations, including Quebec workplace laws.

2. Core HR

• Payroll Management: Own and manage the end-to-end processing of regional payroll in coordination with Finance and our external payroll partner. Ensure accurate data input, validation, and timely payments.

• HRIS Management: Own the HRIS for the region, managing data integrity, processing all employee changes, and overseeing absence management. You will be the go-to person for all things HiBob.

• Perks and Benefits Management: Manage any administration and compliance related to perks and benefits including pension/GRSP, insurance, extended leave, etc.

3. Employee Lifecycle Management

• Benefits & Compensation Support: Assist in preparing compensation review data and updating HRIS records. Support in the review of insurance and other perks and benefits, and the implementation of changes.

• Onboarding & Offboarding: Take responsibility for ensuring a smooth, welcoming, and legally compliant process for employee onboarding and offboarding. This includes system access (coordinating with IT), right-to-work checks,, welcome and exit administration, including data analysis support. This also includes owning re-onboarding for employees returning from periods of leave.

• Event and Support: Work with the wider Datatonic team to assist in set up and execution of engagement activities and in-person or virtual events.

• First-Line Support: Act as the first point of contact for routine employee queries related to HR policy, benefits, and processes.

Requirements

• Proven experience (2+ years) as an People Ops (HR) Generalist or People Ops Coordinator in a fast-paced environment.

• Located inCanada, fluent in French and English

• Foundational knowledge of Canada employment law and practical experience supporting operational HR across the employee lifecycle.

• Direct, hands-on experience managing and processing payroll for a Canada-based business.

• Experience or comfort with supporting visa sponsorship and employee relocation administration. (Nice to have)

• Highly organized & dependable person with strong attention to detail and self-sufficiency, capable of managing complex logistics.

• Eager to learn with a willingness to build out or improve systems.

• Experience with HRIS (HiBob experience preferred).

• Knowledge or experience supporting teams in multiple countries is beneficial.