About the role 

The Housekeeping Floor Supervisor directs a section of the Housekeeping staff to ensure that guest rooms and public areas are cleaned to exact standards.  

What you will do 

• Train, supervise and coach all Housekeeping employees.  

• Inspects the work of a team of Room Attendants and House Attendants  

• Responsible for the cleaning and upkeep of a specific area of the hotel.  

• Schedules work to be done daily, collects room and floor status sheets for assigned work areas. Monitors each Room Attendant’s daily progress. Inspects completed rooms to assure that all standards have been met. When standards have been missed, brings employee back to room to correct the deficiency. Coordinates work orders in assigned section. Follows up to be sure work is completed. Releases checkout rooms to be sold.   

• Monitors the performance of House Attendants. Assures that there are sufficient supplies on the guest floors. Checks cleanliness of guest corridors, stairwells, elevators and Linen Closets.   

What you bring 

• Two to three years previous experience in luxury hotel environment within housekeeping department. 

• Supervisory experience preferred. 

• Ability to read, write and speak English 

What we offer:  

• Competitive Salary, wages, and a comprehensive benefits package 

• Excellent Training and Development opportunities 

• Complimentary Accommodation at other Four Seasons Hotels and Resort 

• Complimentary Dry Cleaning for Employee Uniforms 

• Complimentary Employee Meals 

Schedule & Hours: 

• This is a full-time position.   

• Flexible schedule expected as shifts could include mornings, evenings, weekends and holidays.