The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

THE STARTING RATE: $17.2304 Hourly + Tips

THE DAY-TO-DAY:

• Provides extraordinary service consistent with luxury brand standards and S.H.O.W. Service Basics

• Maintain number of posting and post sharing requirements weekly

• Posting and engaging (liking and commenting) with the venue's social media posts, as well as engaging with review sites, such as Yelp

• Actively use social media to engage the guest in an immersive and interactive experience

• Greets and seats guests in a gracious manner and distributes business among Gourmet Food Servers equally and as fairly as possible

• Monitors guests that are seated, and immediately respond to guest’s needs or request of first contact

• Assists in accepting reservations, if applicable; answers phone in a hospitable manner and confirms with the manager if large parties can be accommodated

• Represent the brand of the venue by posing in pictures for social media and marketing campaigns and promotional events on property and in public venues

• Checks on the billing status of the casino, room, bill back, and coupon and comp numbers to assist in closing of checks

• Maintains complete knowledge of the entire menu and proper food handling presentation and service

• Arranges the opening reports, floor plan, and checks

• Prints and changes out all menus nightly

• Maintains the proper supplies for the hostess stand and podium; cleans and/or dusts host stand and podium

• Maintains and makes copies and stocks host/hostess folder

• Cleans and maintains all food and beverage menus

• Assists service staff in their tasks as it relates to billing, guest requests or guest information

• Works with the management team to coordinate break scheduling for service staff while ensuring adequate floor coverage

• Maintains pleasant posture, movement, gestures and walking in line with fashion standards and trends as deemed by management

• Consistently maintains a well-groomed appearance and hygiene in accordance with Company standards and the brand of the venue

• Anticipate guest needs and provide service to each guest quickly and accurately; advises the manager of any guest complaints

THE IDEAL CANDIDATE:

• High School Diploma, GED or equivalent required

• Must be 18 years or older

• Work varied shifts, to include weekends and holidays

• 1+ Years of prior relevant experience as a host person in fine-dining restaurant or similar customer service required

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more!

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11125

Are you ready to JOIN THE SHOW? Apply today!