JOB QUALIFICATIONS:

• Minimum 7 years experience in HIM and/or revenue cycle required
• Associates degree preferred
• Extensive knowledge of state and federal requirements for medical record documentation and retention
• Extensive knowledge of HIPAA requirements
• RHIT or RHIA preferred
• Epic Experience Preferred
• Strong interpersonal skills required to effectively communicate and motivate staff
• Ability to train and motivate others

DUTIES AND RESPONSIBILITIES:

• Supervise HIM Operations staff, including hiring, scheduling, training, and timely performance evaluations.
• Responsible for executing and meeting KPIs as determined by leadership
• Responsible for oversight of staff including individual goal setting and mentorship for growth
• Identify areas for efficiency and process improvement, providing proactive solutions or recommendations
• Implement changes as directed by leadership, including data from Analysts and business parters within revenue cycles, for workflow and quality improvement
• Ensure timely processing of health records to support clinical and administrative needs.
• Maintain positive relationships with physicians and department leadership
• Escalate department issues and concerns to IT, operational, and HIM leadership as appropriate
• Conduct team huddles to communicate organizational updates, common trends, and encourage team members.
• Serve as the subject matter expert for HIM chart completion and record processing
• Maintain adherence to HIPAA, Joint Commission, and organizational policies

Other duties as assigned