Head of Platform & Enablement

London | Hybrid

Build the engine room for the next chapter of Joss Search.

Most operations leadership roles are about keeping the wheels turning, but ours is about building a better machine altogether.

Joss Search started life as an award-winning recruitment business. We're becoming something bigger: an ecosystem of people, tools and intelligence that helps some of the world's leading investment firms run brilliantly. As we grow across the UK, Europe and the US, we need someone to build the operational foundations underneath it all.

That's this role, and it's one of the most important hires we'll make this year!

You'll own the operational backbone of Joss’s finance, compliance, systems, automation, technology, suppliers and business operations. You'll work hand-in-glove with our Chief of Staff and Founder to transform how we operate, drive automation through everything we do, and build the kind of infrastructure that lets every Jossie do their best work. The kind of operational excellence that looks, from the outside, as if by magic.

What you'll actually be doing

• You'll lead our Platform & Enablement function- a team spanning finance, operations and compliance while delivering a genuinely broad transformation agenda:
• Owning our operational infrastructure across the UK, US and Europe
• Bringing day-to-day finance further in-house and turning financial data into sharper decisions
• Driving automation and AI across the whole business not as a buzzword, as a way of working
• Making our systems and processes simpler, faster and better
• Leading compliance, governance and risk
• Managing our key supplier, technology and banking relationships
• Building resilience and continuity, so nothing rests on a single person
• Growing and mentoring a brilliant operations team
• Constantly asking: where can we free up time to do work that matters more?

Why this isn't your average Head of Ops role

Because you're not inheriting a machine to maintain; you're building one. You'll take on critical operational knowledge from our Chief of Staff and create an entirely new function designed to carry us through the next decade of growth. You'll have a real mandate: improve it, automate it, reimagine it.

The person who thrives here will love the detail - finance, systems, process and lift their head to think about how you scale a business. Both, not one or the other.

You'll probably have

• Senior operations leadership experience in a scaling business  
• Real finance depth and hands-on ownership of month-end
• Experience leading operational transformation and systems change
• A track record of delivering automation or AI-enabled improvements (or the appetite to learn fast, with developers at your side)
• Experience building and leading teams
• Excellent project and stakeholder management
• The ability to think strategically *and* roll your sleeves up often in the same hour

Recruitment, staffing, sales or professional services experience is a lovely bonus, but not essential.

Why Joss?

• We're the leader in placing exceptional people into Private Equity and Alternative Investment firms
• We're an Employee Ownership Trust. When Joss wins, everyone wins, with an annual EOT bonus to prove it
• An annual training allowance
• Hybrid working
• Back-to-back Sunday Times Best Places to Work winner (we're rather proud of that)
• A genuine chance to shape the future of a growing international business
• A clear progression pathway as we scale

If you've read this far and felt a pull, we'd love to hear from you.