Additional Considerations (if any):

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At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
 

Job Title: Greeter

Department: General

FLSA: Hourly

Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

Our Greeters set the tone for the entire shopping experience the moment a customer walks through the door. In this role, you'll be the first friendly face customers see, ready with a warm welcome, a prepared cart, and a genuine desire to make their visit a great one.

If you are personable, attentive, and take pride in making people feel welcome, we'd love to have you on our team.

What You'll Do

No two shifts are exactly the same, but here's what you can expect:

• Greet every customer with a smile as they enter the store, learning their names and making each interaction warm and welcoming

• Ready carts for customers as they enter the store

• Check receipts of customers who set off electronic devices when exiting the store

• Note and pass along customer suggestions or requests and perform other tasks to enhance the shopping experience

• Answer the telephone promptly and provide friendly, helpful service to customers who call

• Assist in other areas of the store as needed and take on special projects as assigned

• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines

• Report to work when scheduled and on time

Your Skills

To be successful, you'll need to be able to:

• Solve practical problems and interpret instructions across a variety of situations

• Perform arithmetic calculations involving fractions, decimals, and percentages

• Guide customers and provide clear, helpful direction in a friendly and professional manner

• Communicate effectively with customers and team members to support a positive store environment

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Service Managers

Education and Experience

• No education requirement; six months or less of related work experience preferred

Physical Requirements

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas

• Where applicable to the role: ability to safely use sharp knives and blades for food preparation

• Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment

• Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards

• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

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Working Environment

This role is performed in a store environment where you will be on your feet throughout your shift. You will have occasional exposure to equipment movement hazards and cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

For information on company benefits visit Benefits | Hy-Vee.

Employment is contingent upon the successful completion of a pre employment drug screen.