Role Overview

The Network Engineer (EMEA & APAC) is responsible for maintaining, optimizing, and securing enterprise network infrastructure across virtual regional data centers and physical branch offices. Operating within an ITIL-driven framework, this role balances Network Operations (NetOps) tier-2/3 incident resolution with Network Engineering project delivery, including SD-WAN migrations and Cloud Security rollouts.

Key Responsibilities

1. Incident Resolution & Tier-2/3 Escalation

• Serve as the primary technical escalation point for the Level 1 Network Operations Center (NOC).
• Diagnose complex network performance bottlenecks, latency issues, and outages to maintain high availability.

2. Infrastructure Deployment & Branch Engineering

• Lead remote staging, configuration, and provisioning of branch networking hardware.
• Provide remote technical leadership to field engineers during physical rack-and-stack, cabling, and patching phases.

3. Project Engineering & Cloud Migrations

• Implement network designs provided by Global Network Architecture teams.
• Execute enterprise rollouts for Software-Defined WAN (SD-WAN) and Secure Access Service Edge (SASE) architecture.

4. Network Security & Compliance

• Execute lifecycle patching, firmware updates, and vulnerability remediation across all network hardware.
• Conduct automated and manual configuration audits to ensure 100% compliance with enterprise security baselines.

5. Proactive Maintenance & Capacity Planning

• Monitor network telemetry and system health to identify and resolve performance degradation before impact.

Technical Stack & Hardware Profile

• Routing & Switching: Cisco Switches, Aruba Switching, VeloCloud SD-WAN, BGP, OSPF
• Network Security: Cisco ASA Firewalls, Cloudflare SASE / Zero Trust, IPsec VPN
• Wireless (WLAN): Aruba Wireless, Aerohive Access Points, Wi-Fi 6
• Virtualization & SDN: VMware NSX (Microsegmentation), Ivanti Traffic Managers (ADC/Load Balancing)
• Core Network Services: DNS, DHCP, Proxy Servers, IPAM

Requirements

Core Competencies

• Autonomous Execution: Ability to drive complex technical project milestones independently.
• Systems Thinking: Capability to align network specialisation with broader enterprise IT and business objectives.
• Cross-Cultural Collaboration: Demonstrated success working across multi-regional, cross-functional teams in different time zones.
• Structured Planning: Skill in decomposing enterprise cloud migrations into actionable, resource-allocated project steps.

Qualifications & Certifications

Required Qualifications

• Demonstrated professional experience in a regional Network Operations (NetOps) or Network Engineering role.
• Strong working knowledge of enterprise IT governance, compliance, and ITIL frameworks.

Preferred Certifications

• Networking: Cisco Certified Network Associate (CCNA), CompTIA Network+, or Aruba Certified Switching Associate (ASCA).
• IT Service Management: ITIL® Foundation Certification in IT Service Management.

Benefits

• Competitive salary
• Hybrid working
• Rentokil Initial Reward Scheme
• 23 days holiday, plus 8 bank holidays
• Employee Assistance Programme
• Death in service benefit
• Healthcare
• Free parking

At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.

We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to ([email protected]) if you need anything

Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.