Job Summary

As a funding analyst, your primary responsibility is to manage and prioritize daily operational tasks using various platforms and dashboards. This involves actively tracking and updating tickets in strict adherence to SLA thresholds, overseeing active contracts within the funding queue to ensure timely funding progress, and verifying that all approved Purchase Requisitions are accurately tied to their respective contracts. Additionally, you are expected to maintain meticulous documentation standards across all work items and proactively follow up on pending requisitions based on their operational priority and aging days.

Roles and Responsibilities

General Operations & Task Management

• Utilize dashboards daily to track, manage, and complete assigned tickets, contracts, and purchase requisitions.

• Filter and prioritize daily workloads systematically by reviewing dashboard queues for tickets, contracts, and requisitions.

Ticket Management & SLA Compliance

• Monitor active tickets, prioritizing work items based on operational priority and aging days.

• Provide immediate updates to tickets requiring action based on strict SLA thresholds.

• Maintain high documentation standards by logging clear, current status notes in tickets, even when major milestones haven't been reached.

Contract Management & Funding

• Oversee all active contracts currently in the funding queue while prioritizing reviews.

• Ensure each active contract has its notes updated at least weekly with the current status of its funding progress.

• Review contracts with approved Purchase Requisitions (PRs), confirming that all PRs are properly tied and approved to the contract.

• Execute immediate updates to the system once PRs are approved and ready.

Requisition Tracking & Follow-up

• Monitor pending PR approvals daily.

• Conduct proactive follow-ups on pending requisitions according to urgency, including daily follow-ups for Urgent Requisitions and routine follow-ups for Standard Requisitions.

Required Qualifications & Skills

• Bachelor’s degree (B.S/B.A) from a four-year college or university and 5 to 8 years’ related experience and/or training; or an equivalent combination of education and experience.

• Experience writing reports, business correspondence, and processes.

• Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

• Experience solving practical problems and handling a variety of concrete variables in situations where only limited standardization exists.

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Ability to examine documents for accuracy and completeness.

• System Proficiencies:

• • Demonstrates a high level of technical proficiency across Google Workspace, Microsoft Office (Excel, Word), and modern collaboration tools, with a proven ability to quickly master new software and digital workflows.

  • Hands-on experience with Telecom Expense Management Systems (TEMS) (e.g., Rivermine).

  • Familiarity with Enterprise Resource Planning (ERP) tools (e.g., SAP Fiori, Ariba, Buying Hub).

  • Experience using enterprise ticketing platforms (e.g., Remedy, ServiceNow, or similar systems).

• Financial & Analytical Skills: Proven ability to interpret complex commercial contracts, analyze line-item invoices, calculate foreign exchange (FX) variances, and execute usage analyses.

• Communication & Collaboration: Exceptional written and verbal communication skills with a track record of effectively managing supplier relationships, updating stakeholders, and navigating high-priority operational escalations.

• Professional Attributes: Self-motivated individual with strong project ownership from concept through completion. Excellent organizational, prioritization, and multitasking abilities with high attention to detail, a sense of urgency, and a consistent track record of meeting deadlines.

Salary Range

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided through UHC

• Nationwide Vision provided by UHC

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

• Corporate Wellness Program provided by Goomi Group

• Employee Assistance Program

• Wellness Days

  401k Plan

• Basic and Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law