Are you a strategic leader with a strong passion for driving operational excellence, empowering teams, and fostering business growth? Do you excel in dynamic environments where safety, customer satisfaction, and innovation are top priorities? If so, we would like to present an exciting opportunity for you to explore.

• Leadership role – Melbourne Airport based overseeing teams across Victoria, South Australia, and Tasmania.
• Fulltime Permanent role
• Supportive, friendly and caring culture 
• Large, stable global organisation
• Opportunity to grow and move internally within our business

The Role

The Fleet Manager is responsible for ensuring the effective management of all Fleet Operations for Victoria, South Australia and Tasmania. This includes ensuring accurate annual fleet plans, ensuring optimal fleet revenue performance and effective fleet forecasting.

Responsibilities

• Revenue Management including managing and improving the operational and revenue performance of operations and fleet department, identifying competitive rate strategies to increase market share.
• Monitor levels of customer service and continually identify and implement strategies to increase customer satisfaction.
• Work in collaboration with Fleet Distribution Manager and Locations to ensure fleet demands are met.
• Manage fleet utilisation, distribution, shuttling, workshop coordination, and asset optimisation.
• Build and maintain effective relationships with internal and external shareholders
• Lead and motive the team, create and maintain a healthy team culture and reward system
• Manage and control costs relevant to operations in accordance with the budget
• Ensuring that health, safety and environment legal requirements are met, the policies and procedures are followed
• Actioning safety reports, conducting workplace inspections and participating in incident investigations.

Skills & Experience

• Previous experience in field operations and fleet management, particularly in a transportation related field demonstrating capability in all core fields: Customer Service; Sales, Logistics, Finance with a proven track record.
• Demonstrated understanding & use of the Customer Service and Sales Process
• Experience in supervisory or leadership role
• Experience within the car rental industry is highly regarded
• Experience in coaching employees is highly regarded
• Commercial acumen with proven ability to maximise sales and location performance, minimise business costs and work towards achieving strategic goals
• The ability to manage multiple tasks simultaneously across multiple sites
• High level of attention to detail
• Strong problem-solving skills
• Excellent interpersonal, leadership, coaching and conflict resolution skills
• Excellent verbal and written communication abilities
• The ability to analyse processes and information, identify problems and trends and develop effective solutions and strategies
• Excellent computer skills; Comprehensive knowledge of Microsoft Office Excel, Outlook, Word
• A Full Drivers’ license

Benefits and Perks

• Competitive Salary Package
• Full use of a company vehicle including all petrol, maintenance and insurance
• Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
• Employee discounts on car rental across Avis Budget Group
• Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
• Training provided to help you achieve your goals & reach your potential

About Avis Budget Group

Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

Here at Avis Budget Group, we are driven to be the best vehicle rental company in the world. We pride ourselves in the way we connect and engage with our customers and clients and seek to give them the best experience possible. For our staff, we support them with growth opportunities and combine this with their real-world experience, helping them to develop their careers. We are also recently recognised as a "Great Place to Work".