JLL empowers you to shape a brighter way.  

Our people at JLL and are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

·       Vendor management

-          Including but not limited with the contractor’s KPI review and supervision for improvement.

-          Regular inspection for contractor’s daily work and service quality.

-          Prepare and submit contractor’s monthly/quarterly billing for client’s review and approval and following up for payment processes.

-          Collect and verify the utilities happened during contractor’s operations.

-          As necessary to assist with the files which to be used for any service bidding/RFP.

-          Be responsible for the coordination works for any minor projects which related to contractor service changes. e.g. supplers’ service scope extension, working space relocation, etc.

-          As necessary to conduct satisfaction survey for contractor’s service performance and follow up with the improvement.

-          Dealing with any complaints received from end users and client operation stakeholders

-          Contractor service includes but not limited  to cleaning, CC restaurant, campus convenience store, café, laundry, delivery boxes, vending machine, etc.

·       CC Restaurant Focused Management

-          Conduct regular on‑site inspections for CC restaurant, cover daily operation, hygiene status, food safety compliance, staff discipline, service standard and dining environment.

-          Supervise restaurant contractor to strictly follow local food safety regulations, track food safety related records including raw material incoming inspection, food storage, food processing, sample retention, kitchen sanitation, disinfection and staff health management.

-         Follow‑up on food‑safety‑related non‑conformities, push contractor to implement corrective & preventive actions, verify closure of improvement items.

-         Collect end‑user feedback and complaints specifically for CC restaurant food quality, menu, service and dining environment, coordinate with vendor for rectification and continuous optimization.

-        Participate in CC‑restaurant‑related KPI setting, performance assessment and periodic review, drive service quality upgrade.

·       Back up other facilities assistant who’re mainly responsible for the management of space, asset, furniture, signage, etc.

- Other duties as assigned by facilities officer or soft service manager

·         FM or admin experiences; Prior practical experience in canteen / restaurant operation management is required, with solid knowledge and hands‑on experience in food‑safety management is mandatory

·         Data analysis capability

·         College degree preferred or equivalent training

·         Quick learner and willing to learn new things

·         Self-starter and result oriented

·         Good communication skill and strong team work

·         Basic spoken and written English

·         Good command of MS Office (ppt, exel, work, outlook)

·         Able to manage multiple tasks and work under pressure

·         High engagement and commitment to work

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.