2577 - EU Account Manager - GCS

Role Summary and Impact 

PURPOSE

The purpose of this document is to help prospective team members better understand the role and responsibilities for the position of Account Manager at OpenDoor, WPP’s bespoke global operating model for Amazon.

ABOUT WPP & OPENDOOR

At WPP, we’re constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology.

Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP’s impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client’s specific needs and challenges, providing easy access to the right capabilities. And that’s why we’ve built OpenDoor for Amazon.

OpenDoor is a unique integration of the best of WPP and Amazon – building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact – for them to innovate, learn, thrive, and occasionally fail too.

The unique OpenDoor partnership model is built to deliver next-level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production.

OpenDoor’s values are built from Amazon’s own 16 Leadership Principles, and WPP’s core values of Open, Optimistic and Extraordinary. Together, when WPP’s Creative Transformation meets Amazon’s next-level customer centricity, our people come together to challenge and impact what’s done today and build a better future.

By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP’s top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth’s most ambitious opportunities in marketing, tech, media, business, and creativity.

ABOUT THE ROLE

We are searching for a talented and enthusiastic individual to join our team as a Measurement Programme Manager. This is a full-time position based in London. This role reports into the Measurement Director.

RESPONSIBILITIES

The Account Manager owns end – to – end delivery of the client’s geo holdout experimentation programme, partnering with Amazon’s Measurement team and cross functional WPP specialists (planning, activation, measurement, account management) to ensure statistically rigorous execution, clear weekly and post campaign reporting (including cost impact and spend reconciliation), and measurable business impact.

Broader core responsibilities include:

• Owns the end-to-end experimentation programme-intake, prioritisation, governance, workback schedules, and risk/issue management – ensuring consistency and scalability.
• Partners with clients to align objectives, scope and cadence, maintaining clear communication and high satisfaction throughout.
• Establishes and governs ways of working that drive efficiency and quality; equips teams with the processes, tools and clarity needed to deliver
• Coordinates cross-functional delivery – ensuring media plans and activation setups reflect test designs
• Ensures methodological rigour – readiness, compliance, and documentation – to produce credible, repeatable results and recommendations
• Leads reporting – running weekly status and post campaign reporting to validate live test status, surface risks and quantify cost impact; reconciles spend versus planned and ensures audit compliance is adhered to
• Champions continuous improvement – advances automation/AI enabled efficiencies across planning, QA, and reporting
• Upholds the client’s bar for excellence and accuracy by enforcing rigorous QA, documentation, and audit compliance across test implementation, data integrity, and reporting; implements quarterly peer review checkpoints and approval checks to ensure zero-defect against deliverables

Skills and Experience

• Experience in project management / analytics or a related field
• Client and stakeholder management – strong communicator who builds trust and can manage up
• Media planning/activation fluency and tooling – able to read/update media plans, familiarity with Digital platforms (DV360, Meta, TikTok, Snap), strong Excel capabilities, SQL/Python and experience using AI to apply efficiencies and creating AI agents are a plus
• Measurement / Analytics literacy – experience or strong interest in experimentation, hypotheses/KPIs, contamination control, comfortable partnering with analysts
• Process and governance excellence – designs/enforces SOWs, RACIs, experience using Wrike, trade-off/risk management and ability to coordinate teams/markets to drive efficiency and quality
• Well-developed problem-solving skills and the ability to think critically and creatively

Life at WPP Media & Benefits 

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note that while our philosophy is the same across WPP, benefits may vary by office/country. 

Please note this is a UK based role and requires individuals to have the right to work in this location 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

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