Key Responsibilities

Enrollment & Educational Consultation

• Welcome and consult with prospective families in person, by phone, and online.
• Understand students' academic needs and recommend appropriate courses and learning pathways.
• Conduct program presentations and explain curriculum offerings, schedules, and tuition information.
• Support placement tests, trial classes, and enrollment procedures.
• Follow up with leads and prospective families to maximize enrollment conversion rates.

Parent Relationship Management

• Build and maintain strong relationships with parents and students.
• Provide timely responses to inquiries and concerns.
• Track student progress and communicate program updates to families.
• Ensure a positive customer experience throughout the student lifecycle.

Sales & Business Development

• Meet enrollment and sales targets established by management.
• Maintain accurate records of leads, consultations, and enrollments in CRM systems.
• Participate in marketing events, open houses, educational seminars, and community outreach activities.
• Identify opportunities for student retention, referrals, and program expansion.

Campus & Administrative Support

• Assist with front desk operations and daily campus activities.
• Coordinate with teachers and operations teams to ensure smooth classroom scheduling and student services.
• Support student check-in/check-out procedures and maintain accurate records.

Qualifications

• Bachelor's degree preferred; Education, Business, Marketing, or related fields are a plus.
• Previous experience in sales, customer service, educational consulting, admissions, or student services preferred.
• Bilingual in English and Mandarin Chinese is a required 
• Strong communication and interpersonal skills.
• Passion for education and helping students succeed.
• Ability to build rapport with parents and students from diverse backgrounds.
• Strong organizational and multitasking abilities.
• Ability to work over weekends as needed.

Compensation & Benefits

• Competitive base salary plus performance-based commission.
• Health, dental, and vision insurance (for eligible employees).
• Paid time off and company holidays.
• Professional development and career growth opportunities.
• Supportive and collaborative work environment.

Preferred Skills

• Experience in K–12 education, tutoring, enrichment programs, or academic consulting.
• Strong presentation and relationship-building skills.