We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base pay range for this role is estimated to be $56,250-82,500 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

Key Responsibilities:

• Request Processing: Process Product Documentation Requests by researching project status, answering questions, and coordinating follow-up with engineers.
• Drawing Management: Acquire, verify, and prepare mechanical and electrical engineering drawings for customer use.
• Content Organization: Gather, organize, and maintain parts information, Dematic documentation, and third-party vendor manuals.
• Document Preparation: Format, edit, and redact sensitive information within Microsoft Word and PDF documents.
• PDF Management: Create and maintain bookmarked PDF files for improved customer navigation and usability.
• Project Tracking: Enter, update, and maintain project tracking information, including engineering status updates.
• Workload Management: Manage multiple projects and priorities simultaneously while meeting established deadlines.

What We Are Looking For:

• Education: Bachelor's degree preferred; equivalent experience may be considered in lieu of a degree.
• Experience: 1-5 years of experience in document control, technical documentation, or a related field.
• Software Proficiency: Proficiency with Microsoft Office, PDF editing tools, Adobe Creative Suite, and document control systems.
• Technical Skills: Ability to read and interpret mechanical drawings and electrical schematics.
• Communication: Strong written and verbal English communication skills with the ability to translate complex technical information into clear, practical documentation.
• Organization: Excellent organizational, time management, and prioritization skills.
• Standards & Documentation: Ability to follow documentation standards, styles, templates, and established processes.
• Attention to Detail: Exceptional attention to detail and accuracy.
• Project Management: Strong project management, research, and interpersonal communication skills.
• Confidentiality: Ability to handle confidential information responsibly.
• Travel: Willingness to travel depending on the needs of the business, possibly up to 10%

Location & Authorization: This is a hybrid role requiring proximity to our U.S. office in Grand Rapids MI. Applicants must be authorized to work in the U.S. without the need for current or future sponsorship.

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