Tech Americas | CIO | Director, Technology Delivery and Portfolio Management | New York

About ING: 

In the Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients. 

 
When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. ING Americas follows a hybrid work model, allowing for in-office / work from home flexibility. Hybrid work arrangements vary based on business area.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

About the position:

The Director, Technology Delivery and Portfolio Management, is responsible for overseeing the organization’s technology portfolio and ensuring that strategic, regulatory, risk and business initiatives are prioritized, governed and delivered effectively.

About the department:

This role provides the CIO and Technology Leadership Team with clear visibility of delivery performance, financials, resources, risks, dependencies and outcomes. It also establishes consistent delivery standards and promotes accountability, transparency and effective decision-making across the technology function.

Responsibilities:

• Own and maintain the consolidated technology portfolio and delivery roadmap.
• Lead the intake, assessment, prioritization and governance of technology initiatives.
• Oversee the delivery of major programs, projects and regulatory commitments.
• Monitor scope, schedule, budget, resources, risks, issues and dependencies.
• Develop executive dashboards and management reporting for the CIO and governance committees.
• Partner with Finance on technology budgeting, forecasting and investment tracking.
• Coordinate resource and capacity planning across technology teams.
• Establish and maintain delivery methodologies, standards, controls and stage-gate requirements.
• Lead portfolio and delivery-governance forums and ensure clear decisions and accountability.
• Provide early escalation of material delivery, financial, resource or control concerns.
• Support regulatory examinations, audits and risk-remediation programs.
• Build and lead a high-performing portfolio, program and project-management team.
• Drive continuous improvement in delivery quality, predictability and transparency.

Qualifications and Competencies:

• Significant leadership experience in technology delivery, portfolio management, program management or technology transformation.
• Proven experience managing a complex portfolio of technology initiatives.
• Experience within banking, financial services or another regulated industry is strongly preferred.
• Strong knowledge of portfolio governance, delivery assurance, financial management and resource planning.
• Experience in presenting delivery and investment information to senior executives and governance committees.
• Strong understanding of Agile, waterfall and hybrid delivery approaches.
• Demonstrated ability to manage complex risks, dependencies and competing priorities.
• Bachelor’s degree in technology, business or a related field, or equivalent professional experience.
• PMP, PgMP, PfMP, PRINCE2, Agile or similar certification is desirable.

Key Competencies:

• Strategic planning and prioritization
• Delivery leadership and accountability
• Executive communication
• Financial and commercial awareness
• Risk and control management
• Stakeholder management and influence
• Data-driven decision-making
• Team leadership and development

Measures of Success:

• Delivery of initiatives within agreed scope, schedule and budget tolerances.
• Achievement of strategic, regulatory and risk-remediation milestones.
• Improved accuracy and timeliness of portfolio reporting.
• Effective management of portfolio risks, issues and dependencies.
• Improved resource and capacity visibility.
• Increased delivery predictability and stakeholder confidence.
• Demonstrated realization of business, operational and risk-reduction outcomes.

Salary Range: $195,000-240,000

The salary range listed reflects base salary only. This role is eligible for participation in a discretionary bonus program.

In addition to comprehensive health benefits, a generous 401k savings plan, and competitive PTO, ING provides a broad array of benefits including adoption, surrogacy, and fertility services; student debt assistance; and subsidies for expenses associated with commuting and fitness.

ING is a committed equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to race, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities. Come as you are.

ING Bank does not have a commercial banking license in the U.S. and therefore not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products such as commercial lending and a full range of FM products and services.