About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the team
The Strategy & Operations team sits at the centre of the company’s growth, efficiency, and operational excellence. We are a collaborative group of strategists and operators who translate vision into action, leveraging data insights and business acumen to optimise processes, identify growth opportunities, and ensure the business operates effectively at scale.

What you'll do

Reporting to the Head of ANZ, you will act as a senior strategic partner to the region's leadership team, shaping how the business grows and operates across functions. This role goes beyond commercial operations — you will own the connective tissue between strategy, regulatory engagement, people, and product, ensuring the region executes coherently against its long-term ambitions.

Responsibilities:

• Own the development and refresh of the region's long-term strategy, translating it into clear priorities across commercial, product, and operational functions

• Prepare and deliver board and senior leadership reporting, bringing together commercial performance with the broader strategic and regulatory context

• Act as a key point of contact for regulatory bodies and internal compliance and legal teams, ensuring the business's growth plans align with its regulatory obligations and licensing posture

• Partner with People & Talent on organisational design, workforce planning, and cross-functional people matters that extend beyond any single team

• Represent regional priorities in conversations with global product and engineering teams, ensuring the roadmap reflects the needs of the local market

• Own or coordinate non-commercial strategic initiatives, including brand, partnerships, and corporate projects as they arise

• Build strong working relationships with senior leaders across commercial, product, legal, risk, and People & Talent, operating as a trusted advisor across the business

• Lead ad hoc strategic projects as directed by the Head of ANZ, bringing structure and rigour to ambiguous, cross-functional problems

Who you are

We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 10+ years of experience, with significant tenure in top-tier management consulting and/or senior strategy roles within high-growth B2B or technology companies

• Proven experience operating at, or presenting to, board or senior executive level

• Strong track record of leading complex, cross-functional initiatives spanning multiple business functions

• Experience working in or with regulated industries, and comfort partnering with legal, risk, and compliance teams

• Exceptional stakeholder management and influencing skills, with the ability to build credibility across functions and levels of seniority without formal authority

• Outstanding written and verbal communication skills, with the ability to simplify complexity and tell a clear, compelling story to senior audiences

• Comfortable operating with significant ambiguity, ownership, and autonomy in a fast-paced, high-growth environment

Preferred qualifications:

• Experience in a chief of staff, corporate strategy, or similar senior generalist role supporting a general manager, CEO, or regional leader

• Background in fintech, payments, financial services, or other regulated technology sectors

• Experience partnering closely with a strong operational counterpart (e.g. a Head of Revenue Operations) as part of a broader leadership team

• MBA or other advanced degree

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.