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Job Title

Overview

We're seeking a dynamic and highly organized individual to fill the dual role of Director of Engineering  Program Management (TPM) . This unique position requires a blend of technical expertise, strategic leadership, and exceptional operational skills. The ideal candidate will be a force multiplier, enabling the Head of Technology  to focus on long-term strategy and innovation while ensuring the smooth execution of critical initiatives across the organization. You'll be the bridge between the Head of Technology 's vision and the day-to-day operations of the engineering organization.

Responsibilities

As Director of Engineering Program Management:

• Lead and mentor a team of Technical Program Managers to drive complex, cross-functional programs from conception to launch.

• Establish and refine TPM best practices, processes, and frameworks to improve predictability, quality, and velocity of engineering projects.

• Partner with Engineering, Release, Infrastructure teams to define project scope, objectives, and success criteria.

• Proactively identify and mitigate risks, dependencies, and roadblocks, ensuring timely delivery of key initiatives.

• Communicate program status and performance to executive leadership and key stakeholders.

• Act as a strategic advisor to the Head of Technology, providing data-driven insights and recommendations on critical business and technical decisions.

• Manage the CTO's priorities and schedule, ensuring their time is effectively allocated to strategic initiatives.

• Prepare and facilitate key meetings, including executive reviews, all-hands meetings, and board presentations.

• Drive and track key strategic initiatives for the CTO, ensuring accountability and progress across the organization.

• Serve as a central point of contact for internal and external stakeholders, handling communications on behalf of the Head Of Technology.

Qualifications

• Minimum 10+ years of experience in technology, with at least 5 years in a leadership role as a Technical Program Manager, Engineering Manager, or similar.

• Proven experience in a Chief of Staff or similar strategic support role is highly preferred.

• Deep understanding of software development lifecycle (SDLC), agile methodologies, and project management tools.

• Exceptional communication skills, both written and verbal, with the ability to influence and build relationships at all levels.

• Strong analytical and problem-solving abilities, with a track record of driving complex projects to successful completion.

• Bachelor's degree in Computer Science, Engineering, or a related field. A master's degree is a plus.

Salary Range

These pay ranges apply to employees in Sunnyvale, California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

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