Compensation Details:

$22 - $25 per hour

Job Description:

Detmer Mechanical is now an Ace Hardware Company! Ace Hardware has been serving neighbors throughout America for 100 years. Ace launched Ace Hardware Home Services and is now Bringing Helpful to Your Home℠. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do – and Ace is on a Mission to be the best, most trusted provider of home preservation services.

The Warehouse Associate is responsible for pulling, staging, inventorying and receiving materials, equipment and tools in the warehouse. overseeing purchasing and warranty activities for the opco.  Responsibilities include performing general facility and warehouse maintenance as needed.

What You’ll Do:

• Receive, stock and stage materials, equipment and tools to the warehouse, verify accuracy and quality of deliveries to support on-time job completion, proper inventory levels and timely processing of credits from returned materials. 
• Accurately perform purchasing activities to support the on-time completion of jobs and maximize customer satisfaction.  
•  Perform and oversee the warranty process to ensure timely credits are issued to improve company cash flow. 
• Performs inventory restocks, tool management and maintain supplies for technicians to complete tasks efficiently and effectively.
• Safely and accurately organize, prepare and pull orders for field personnel to minimize technician downtime and ensure inventory accuracy. 

Interpersonal Responsibilities

• Communicate all shipping or inventory related issues, including but not limited to unavailable, damaged, missing or incorrect inventory, as well as receipt of material to the appropriate department manager or contact.
• Communicate arrival of POs to appropriate sales/scheduling staff and communicate any receiving and shipping issues.

Operational Responsibilities

• Participate in the layout, re-organization, and implementation of new warehouse procedures.
• Participate in identifying and implementing cost reduction projects across the department.
• Perform general warehouse maintenance, lights, minor repairs, etc. 
• Clear and salt sidewalks and walkways of snow and ice. 
• Maintain a clean and safe warehouse to include; sweeping, removal of trash, cleaning and clearing dumpsters, recycling and other trash areas.
• Stock, stage and pull equipment/materials to meet daily service and installation schedules.
• Maintain company tool check-in/checkout procedure.
• Restock service van parts and replace tools as needed.
• Research and provide quote information on parts for service repairs to proper department.
• Process warranty claims and return parts to vendor as needed and make sure credits are received.
• Transfers inventory stock, refrigerant, company tools and ladders from the warehouse to the appropriate technicians/truck/job. 
• Document and ensure completion of proper paperwork.
• Receive and provide feedback on tools, trucks and equipment from service/install technicians and report to proper internal personnel. 
• Perform counts and ensure accuracy and quality of orders received. 
• Restock received/returned material to warehouse inventory.
• Perform annual warehouse and parts room inventories and assist Technicians in performing scheduled physical truck inventories. 
• Communicate inventory shortages or discrepancies to the proper department manager. 
• Assist in returning parts to vendors. 
• Ensure paperwork is accurately completed and the part is correctly tagged.
• Safely operate company fork lift to move and load materials and equipment.
• Assist in setting up new vehicles.
• Ensure vehicles have required inventory, numbering and GPS.
• Coordinate and make deliveries and pickups to offsite company locations as needed.
• May order materials and equipment as requested. 

What you need to succeed:

• Verbal and written communication skills
• Valid driver's license and clean MVR
• Ability to operate a forklift
• Ability to climb 8ft ladder and lift or carry 50lbs
• Prior warehouse experience
• High school diploma or equivalent

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace Hardware Home Services, Inc. is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.

In addition to providing our employees a great culture, we offer competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive/Commission/Bonus opportunities (Based on role / grade level)

• 401(k) retirement savings plan with matching company contributions, eligible on your first day!

• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.

• Warehouse Merchandise Discount!

• Paid time off & paid holidays (depending on role and month of hire)

• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.

• You are joining a team that’s committed to your success and invested in your future. We provide the tools, hands-on training, formal education, and coaching to help you become a trusted expert in your craft, grow your career, and make a meaningful impact serving co-workers, customers, and your community.

• Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.

* Benefits are provided in compliance with applicable laws, plans and policies.

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About Ace Hardware Home Services, Inc.

Ace Hardware has been serving neighbors throughout America for over 100 years. Ace launched Ace Hardware Home Services Inc. and is now Bringing Helpful to Your Home℠. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do – and Ace is on a Mission to be the best, most trusted provider of home preservation services.

Equal Opportunity Employer
Ace Hardware Home Services, Inc. is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimers

The pay range for this position starts as listed in the job posting but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Notice to Philadelphia, PA candidates: When reviewing a post-offer background check, we will conduct an individualized assessment based on the applicant or employee’s specific record and the duties and requirements of the specific job.