Job Purpose:

The primary purpose of this position is to lead specific outbound operational processes such as Office Requests. The role is responsible for driving these processes in a timely manner and within set deadlines, accurately applying the requestors’ requirements, and reviewing documentation in accordance with Regional/Local guidelines to ensure the execution of outbound shipments. Additionally, this position ensures smooth delivery to POS and serves as the main point of contact for all shipping-related matters.

Key Responsibilities:

Conduct daily outbound

- Receive Office Requests orders from various departments via order tool and email.

- Classify orders according to purpose and establish work plans accordingly.

- Ship out the goods following requested schedule.

- Summarize and update order details and quantities.

Managing inventory adjustments and write-offs

- Ensure compliance with inventory adjustment and write-off procedures.

- Checking and ensuring all required approvals have been obtained prior to system input.

- Timely recording and processing for accurate financial reporting and effective inventory management.

- Conduct monthly verification to ensure that inventory adjustments in the system are accurate and complete.

Manage all delivery processes from DC to POS

- Control the daily pick-up schedule and the number of vehicles according to the daily shipping volume to ensure prompt delivery service.

- Verify the daily outbound shipping volume and hand over the accurate quantity to the delivery company.

- Send shipment data to delivery company.

- Create shipment detail list and notice to POS.

- Follow up delivery issues in inquiries.

- Validation of monthly costs with the delivery vendors.

Proceed Staff Purchase & Wedding Free Product order following the schedule

- Review the item availability with MKTG team and upload master data to website.

- Order creation and carry out orders for operation.

- Monthly closing and sending data to related departments.

Proceed with FBP Free Product as quarterly

- Review the item availability with MKTG team and upload master data to website.

- Order creation and carry out orders for operation.

- Data closing and sending data to related department.

- Conduct a review of employee-specific limits at the end of the final quarter.

Others

- Lead monthly meetings with the delivery company to review service levels in advance and discuss areas for improvement.

- Support weekly cycle counts and annual full counts execution and maintain close partnership with outsourced workers.

- Prepare the monthly operations KPI report and analyze performance.

- Check inventory discrepancies between WMS and AGV systems.

- Review and plan budget execution for delivery costs.