Company Background

Our client is a market leader in contact center robotic process automation. Its patented platform automates manual management processes in contact centers, significantly improving operational efficiency, agent engagement, and customer experience. The solution acts as an automated manager for contact center agents, triggering real-time rules based on live service-level conditions. The platform powers over 1 billion automated actions annually, delivering measurable ROI, typically a 2x payback in the first year and 3-5x returns thereafter, and has saved customers more than $140 million in the past two years across industries such as financial services, telecommunications, insurance, and healthcare.

Project Description

Coherent Solutions is building the cross functional teams to work on new functionality on the client's platforms.

Technologies

• Java 17
• Spring Boot
• REST
• Websockets
• MariaDB
• Redis
• Dremio
• Apache Iceberg
• ActiveMQ
• Apache Flink
• Authentication frameworks (OAuth, OpenID, etc.)
• Microservices
• AWS
• Maven
• Jenkins
• Docker
• Kubernetes
• Git

What You'll Do

• Implement, test, and maintain backend components and services in Java and Spring Boot under the guidance of senior team members;
• Work with Senior Developers and Team Leads to understand technical designs and break down user stories into implementable tasks;
• Develop and consume RESTful APIs, ensuring correctness and basic performance for assigned features;
• Write and maintain unit tests for own code and support integration testing efforts;
• Use Git for version control: follow branching strategies, create pull requests, and respond to code review feedback;
• Assist in keeping applications reliable and responsive by fixing bugs, handling simple performance issues, and improving logging;
• Collaborate with the Sustaining Engineering team to help troubleshoot less complex production issues;
• Participate in CI/CD pipelines by ensuring builds pass, tests run successfully, and deployments follow the team’s process;
• Contribute to retrospectives by sharing lessons learned and helping to identify small process or code improvements;
• Follow company policies and maintain high standards of integrity, teamwork, and communication;

Job Requirements

• 1 year of experience working as Java Developer;
• Basic understanding of object-oriented programming, data structures, and algorithms;
• Familiarity with RESTful concepts and HTTP fundamentals;
• Introductory knowledge of DBMS concepts, preferably MySQL;
• Familiarity with code versioning tools (Git);
• Foundational understanding of CS concepts, including design patterns and multithreading;
• Awareness of CI/CD concepts and automated testing;
• Interest in SaaS and Enterprise Architecture concepts;
• Desire to learn NoSQL technologies;
• Upper-Intermediate English or higher;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Internal startup incubator;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.