Job Description

The "Why" behind the role

At Zendesk, we are on a mission to power exceptional service for every person on the planet. We believe that technology should humanize relationships, not distance them. Our cutting-edge, AI-informed solutions transform everyday customer interactions into meaningful connections at scale.

As a Corporate Account Executive, you won't just be closing deals, you will be a trusted consultant guiding growing businesses (50–249 employees) through their digital and AI transformations. If you love the thrill of mid-market B2B sales, thrive on uncovering business challenges, and want to champion the future of customer experience (CX), we want to build with you.
 

The Impact (What you’ll actually do)

• Drive Growth: Own the full sales cycle for the corporate market, turning fresh prospects into long-term Zendesk advocates.

• Consult & Co-Create: Partner directly with customers to build clear, data-backed ROI cases and technology roadmaps that solve their unique business challenges.

• Leverage Modern Tech: Use advanced insights, automated workflows, and CRM tools (Salesforce, Clari, Outreach) to manage a clean, predictable sales pipeline.

• Collaborate Cross-Functionally: Work hand-in-hand with Solutions Engineers, Marketing, and Customer Success to design innovative, flawless experiences for your accounts.

• Be a CX Thought Leader: Stay curious about market dynamics, learn the ins and outs of AI-powered sales excellence, and share that knowledge back with your team.

Who You Are (Skills & Mindset)

• The B2B Sales Foundation: You bring 2+ years of B2B sales or solutions engineering experience within the SaaS space, with a track record you are proud of.

• The Curious Tech Mind: You possess a strong technical aptitude and feel comfortable holding value-driven, consultative conversations about software integrations and architecture.

• The Relationship Builder: You know how to engage stakeholders across various levels of an organisation, building trust through clear communication and genuine empathy.

• The Growth Mindset: You are an entrepreneurial thinker who loves to learn, adapt to new tech trends, and execute with focus.

(Note: Formal degrees are great, but equivalent practical experience, drive, and hands-on SaaS knowledge matter much more to us.)

Why Join Us

We believe people do their best work when they feel supported, trusted, and safe to innovate. At Zendesk, you will step into a hybrid workspace that champions flexibility, continuous learning, and mentorship. You’ll have access to top-tier sales enablement tools, a collaborative team that celebrates your wins, and the psychological safety to try new strategies and grow your career.

Bring Your Whole Self to Work

If you think you have what it takes, but don't necessarily meet every single point listed above, please still apply. We recognise that talent comes in many forms, and we’d love to see if you could be our next great addition.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.