Job summary

We are in the market for a Commercial Sales Representative to join our salesforce in Cape Town.

As Commercial Sales Representative you will drive renewal strategy, proactively build relationships, deliver business outcomes, mitigate risk & churn, and deliver insights.

What you will do

• Drive Renewal Strategy – Develop and execute retention strategies as part of the customer success plan for accounts
• Proactively Build Relationships – Build and maintain relationships with key decision-makers and Customers to influence adoption and customer success
• Supporting Customers - Guide Customers and customers to support channels available as part of the value DigiCert provides
• Delivering Business Outcomes – Define business outcomes and orchestrate a success plans inclusive of customer priorities, milestones, risks and metrics
• Mitigating Risk and Churn – Interpret and act on usage information focusing on “at risk” customers to mitigate churn and identify value optimization opportunities
• Enabling Customers and Customers – Demonstrate and educate Customers and customers on relevant functionality and content resulting in increased adoption
• Delivering Insights - Promote insights relevant to customers’ workflow and act as a voice of the customer internally, feeding back their experiences

What you will have

• 3+ years of experience managing full sales cycle (inside or field sales) in the software space (essential)
• Ability to effectively navigate objections and challenges toward a win-win outcome and renewal
• Experience in transactional sales; high velocity
• Excellent time management skills
• Strong ability to collaborate with internal operational and account management teams
• Experience facilitating customer meetings and presenting to an audience in a concise, inspirational and convincing manner
• Strong Presentation skills (both verbal & written) and interpersonal skills; ability to organize and execute a sales plan; ability to use
• A curious nature with a desire to learn and a competitive spirit
• Action-oriented mentality – loves to get things done!

Benefits

• Competitive compensation, including uncapped commission (role-dependent) 
• Achievers Club awards and performance-based incentives 
• Pension and retirement benefits (location dependent) 
• Life insurance and income protection coverage 
• Comprehensive health and wellness support, including medical coverage (where applicable), gym reimbursement, and mental wellbeing resources 
• Employee Assistance Program with 24/7 confidential support for employees and their families 
• Generous paid time off, including holidays and additional leave options 
• Family-friendly leave policies, including maternity, paternity, and other supportive leave programs 
• Education assistance and professional development opportunities 
• Access to LinkedIn Learning and continuous learning resources 
• Employee referral bonus program and additional company perks and discounts 
• Business travel insurance and global employee support programs 

To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.

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