The responsibilities of this job include, but are not limited to the following:

• Locating patients, obtaining accurate vital signs by visual and auditory measures, triaging patients, assessing patients’ medical condition, and preparing patients for physicals and medical treatment by Physicians and Nurses;
• Understanding and using the electronic medical record system;
• Ordering lab, x-ray, and medical supplies as directed;
• Notifying the Nurse and/or Physician when the patient is ready for exam while communicating symptoms and relaying questions about lab or x-ray needs;
• Assisting Nurses and Physicians with various forms of patient treatment and care;
• Handling Physician and Nurse requests with respect and in a timely manner;
• Performing lab duties as assigned;
• Performing phlebotomy procedures;
• Sterilizing and setting up instruments;
• Receiving and storing supplies; restocking treatment rooms as needed;
• Reporting to the Charge Nurse before leaving at the end of the shift;
• Following ancillary guidelines as deemed necessary by the Charge Nurse, Nurse Supervisor, DMS, and Physician;
• Adhering to established policies and procedures;
• Maintaining cleanliness of the treatment area and completing biological cleanup in accordance with OSHA guidelines and other maintenance assignments as directed;
• Washing, drying, folding, and restocking laundry; maintaining the cleanliness of the washing machine and dryer lint trap;
• Attending staff meetings as scheduled by the Nurse Supervisor or DMS;
• Operating, using, and maintaining medical and office equipment as trained;
• Completing assigned checklists and Policy Manager tasks within the assigned shift;
• Being available to assist as needed, as breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations;
• Fostering teamwork and ensuring a positive and professional atmosphere;
• Providing positive, warm, and friendly service in all interactions;
• Understanding and performing all duties as assigned.

Minimum education and professional requirements include, but are not limited to, the following:

• Must be 18 years of age or older;
• Minimum typing experience;
• High school graduate or equivalent;
• Minimum of one year of clinical experience in a hospital or physician’s office preferred;
• Ability to hear pages, bells, and phone system;
• Ability to sit, stand, and walk for long periods of time (possibly 4 to 7 hours at a time);
• Ability to lift up to 50 pounds;
• Ability to attend scheduled CPR classes and code drills;
• Ability to prioritize and multitask;
• Willingness to work at any center due to a staffing or center emergency or reduction of work.
• Certified Nursing Assistant (CNA) by the Maryland Board of Nursing.

Benefits and Other Compensation:

• Health, Dental and Vision insurance for employees and dependents

• Disability, Life and Long Term care insurance

• Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)

• Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank

• Overtime Pay, Holiday Pay, Double time compensation for all holidays worked

• Discounted medical treatment at any Patient First location for employees and immediate family

• Bonuses include:     

- Recruitment bonus     

- Patient Care Performance bonus  (center employees only)     

- Weekend bonus (center employees only)