Joining CRC Group means joining a leading, independent specialty insurance organization with the scale, momentum, and entrepreneurial energy to move quickly and make meaningful impact. We are building a high-performing, growth-focused culture where talented teammates are empowered to own their work, improve how we operate, and help shape the future of the business.

This Cash Applications Manager role is a strong opportunity for a finance operations leader who wants to help shape a critical function, not simply maintain an existing process. The person in this role will lead a team through continued growth and improvement, strengthen operational discipline, and partner across Accounting Operations, Treasury, Finance, Billing, Collections, and business teams to create greater accuracy, visibility, and efficiency across the organization.

In this role, the Cash Applications Manager will oversee the accurate, timely, and controlled processing of all incoming and outgoing cash activity across the organization. This includes leading daily cash application operations, supporting accounting close activities, ensuring compliance with internal controls and accounting policies, and partnering cross-functionally to improve cash visibility, reconciliation accuracy, and operational efficiency. For a candidate energized by building structure, solving problems, and creating scalable processes in a complex, fast-moving environment, this role offers meaningful ownership, visibility, and impact.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following is a summary of the essential functions for this role. Other duties may be assigned, and responsibilities may change based on business needs.

• Lead the day-to-day cash applications function, including oversight of incoming payments, outgoing cash activity, adjustments, refunds, transfers, and related posting activity.
• Ensure cash receipts and disbursements are recorded accurately, timely, and in accordance with company policies, internal controls, and applicable accounting standards.
• Oversee account reconciliations related to cash activity, including research and resolution of unapplied cash, discrepancies, aging items, and variances.
• Partner with Accounting Operations, Treasury, Finance, Billing, Collections, and other business teams to resolve cash application issues and improve end-to-end cash processes.
• Monitor operational workflows to identify unusual transactions, control gaps, process delays, or recurring issues; lead or support root cause analysis and corrective action plans.
• Support month-end, quarter-end, and year-end close activities by ensuring cash activity is complete, accurate, documented, and reconciled within established timelines.
• Maintain, update, and improve cash application policies, procedures, process documentation, and internal control practices.
• Identify opportunities to improve efficiency, automation, reporting, and scalability across cash application processes in a complex, multi-entity environment.
• Provide leadership, coaching, and development to team members, including workload management, review of work, performance feedback, and process training.
• Build strong working knowledge of relevant lines of business, systems, accounting flows, regulatory requirements, and reporting needs impacting cash activity.

QUALIFICATIONS

Required Qualifications:

• Bachelor’s degree in Business, Finance, Accounting, Economics, Management Information Systems, or a related field, or equivalent education and related experience.

• Experience managing and developing high performing teams.
• Demonstrated experience in cash applications, accounting operations, treasury operations, accounts receivable, accounts payable, or related financial operations.
• Strong understanding of accounting principles, cash controls, reconciliations, and operational accounting workflows.
• Proven ability to lead teams, manage priorities, meet deadlines, and drive accountability in a fast-paced environment.
• Excellent verbal, written, and presentation skills, with the ability to communicate clearly with business partners and leadership.
• Strong analytical, problem-solving, critical thinking, and decision-making skills.
• High integrity, sound judgment, attention to detail, and commitment to accuracy and continuous improvement.
• Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.

Preferred Qualifications:

• Five or more years of experience in accounting, cash applications, treasury operations, accounts receivable, accounts payable, or related financial operations.
• Three or more years of experience in the financial services or insurance industry.
• Experience leading or supervising a team in an accounting or finance operations environment.
• Experience working in a complex, multi-entity organization or shared services environment.
• Experience with process improvement, automation, reporting tools, or financial systems implementation preferred.