Overview:

RMIT Vietnam is seeking a Career Ready Assistant (6-month, Third-party contract) to support to students, visitors, and the wider University community. While the position is advertised by RMIT Vietnam, the successful candidate will be employed and managed by an external service provider, who will be responsible for the labour contract.

WHY JOIN RMIT VIETNAM?

At RMIT Vietnam, international exposure meets real-world impact through strong industry and government collaboration. Working at RMIT means building a meaningful career while creating impact in a high-performing environment.

Further insight into our mission, impact and global connections is available in the RMIT Vietnam Profile.

POSITION SUMMARY

RMIT Careers, Alumni and Industry Relations offers support in various career-related services including career consulting, mock interview & CV check, employment placements, mentoring and employability skill training

Reports to: Manager, Career Development & Employment

Reporting lines may be adjusted in line with organisational changes.

Key Accountabilities Summary

General tasks (70%):

• Act as the first point of contact in the Job Shop, delivering a positive and friendly customer experience.
• (Job Shop, Careers Online Portal, Facebook page, one-on-one meetings, online appointments, email and phone correspondence).
• Share feedback and preparation support for professional applications (CV, Cover Letter, LinkedIn, Portfolios, Interviews)
• Identify customer needs and propose appropriate solutions, such as sharing resources on the Careers Online Portal.
• Build strong relationships with all stakeholders (students, alumni & staff), attending monthly Job Shop meetings.
• Input and keep track of Job Shop data.
• Ensure the neat and professional image of the Job Shop.
• Maintain confidentiality in line with RMIT’s Code of Conduct.
• Ad-hoc tasks assigned by supervisors.

Then you can choose one area below to specify your role:
Creative & Social Media (30%):

• Monitor all social media platforms for trending news, ideas, and benchmarks.
• Assist in community management and actively promote activities of Careers & Industry Relations and the Job Shop through various channels.
• Assist with other creative tasks as assigned involving brochure design, video production, live streams, podcasts, etc.

Or Event & Operation (30%):

• Assist with the planning and hosting of both online and offline mini-events/workshops at Job Shop.
• Assist with following up with various stakeholders to check in, ask for feedback, event reminders, etc.
• Attend meetings with companies, industry leaders, mentors, etc. to maintain relationships.
• Follow up and suggest improving the quality of workshops, and suggest initiatives for upcoming events by researching and analysing the insights.

Key Selection Criteria

• Current RMIT student in any program/major
• GPA of 2.5 and above
• Excellent communication (written and verbal), interpersonal and problem-solving skills
• Detail-oriented, responsible, reliable, proactive and confident
• Very good command of written and spoken English and Vietnamese
• Familiar with design applications and tools (Photoshop/Illustrator/InDesign or Canva) and knowledge of video editing software.
• Previous experience in customer service is an advantage, but not mandatory
• Can commit 12 hours/week with 6+ months of employment

Additional information:

• Salary at VND 60,000 per hour

• Professional customer service training

• Supportive and friendly colleagues

• Priority access to Careers resources and events

• Recommendation letter towards the end of your employment

• Mentoring opportunity for professional career development

HOW TO APPLY

To be considered for this role, it is mandatory to submit both a resume and a cover letter. Please click on the 'Apply' link provided in this Job Ads to initiate the application process.

Please note that we will be running a rolling recruitment process, so please apply as soon as possible.

Compliance Requirements

All academic appointments at RMIT Vietnam must meet University and local regulatory requirements, including English proficiency, background checks, and (for international candidates) eligibility for a work permit.

English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS (General) with a score of at least 5.5 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines).

Further guidance will be provided during the recruitment process.

RMIT UNIVERSITY COMMITMENT

RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.

IMPORTANT NOTICE:

• Please ensure that your application is submitted through our Workday system on the RMIT Careers page. We do not accept applications through other means.

• RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply.

• For any questions or support, feel free to reach out to our Talent Acquisition team at [email protected]

#RMITVietnam

Applications Close:

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community.  As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.

https://www.rmit.edu.vn/about-us