Role Purpose

To assist in the excellent customer service delivery and experience of the Canteen, promoting the food offering, whilst complying with relevant food safety and hygiene standards.

Role Requirements

• Efficiently and pleasantly take customer orders.
• Provide guidance and recommendations on products (how to cook, type of cuts etc).
• Process orders through till correctly.
• Complete general cleaning of the kitchen.
• Restock service and pre-prepared counters with products as required.
• Undertake stock checks and rotations as required.
• Complete opening and closing procedures of the canteen.
• Complete and maintain hygiene standards and processes for service counters and food preparation areas.
• Undertake food preparation duties as required.
• Ensure all food preparation is carried out in accordance with food hygiene procedures.
• Prepare food to required standards checking for taste, presentation, and quality.
• Maintain relevant hygiene and food safety records.
• Minimize product wastage.
• Any other duties as required by management and within the competency of the post holder.

Working hours: Monday to Friday 7am-2:30pm

Requirements

• Commitment to Company Values; Passion for food, Ambition, Responsibility and Teamwork
• Passion for Food at forefront of day-to-day performance
• Ambition to develop self to achieve personal and business goals
• Responsibility for positive contribution to business
• Team Work across all levels, departments and teams, willing to go the extra mile
• Experience in food-based customer service
• Good interpersonal, communication, and negotiating skills essential
• Commitment to good practice and hygiene
• Manual handling ability and awareness
• Communicates well with multi-nationals on all levels
• Ability to multitask and work under own initiative to deliver to deadlines
• Relationship builder
• Strong team player
• Numeracy skills

Benefits

• 31 days annual leave per year (after probation).
• Annual Holiday Purchase Scheme - Need a little more time off? Purchase additional annual leave.
• Company Pension Scheme - Helping you plan for the future with access to our company pension scheme.
• Death in Service Benefit - Eligible salaried employees are covered by our Death in Service benefit, providing financial support and peace of mind for your loved ones.
• Refer a Friend Scheme - Earn up to £500 for successfully referring a friend or family member to join Kepak.
• Free On-Site Parking - Our site has dedicated staff parking, available free of charge for all colleagues.
• Subsidised On-Site Canteen - Enjoy a variety of freshly prepared hot meals and food options at reduced prices in our on-site canteen.
• Cycle to Work Scheme - Save money on a new bike and cycling equipment through our salary sacrifice scheme.
• Electric Vehicle Scheme - Access an electric vehicle through our salary sacrifice scheme.
• Long Service Awards - We recognise, acknowledge and celebrate the loyalty, dedication and valuable contributions of our long-serving colleagues.
• Discounted Gym Memberships - Support your health and wellbeing with access to discounted gym memberships.
• Training and Development - We are committed to helping you grow your career through structured onboarding, regular online and in-person training, and clear opportunities for career progression.
• Mentoring and Leadership Development Programmes - Whether you're looking to build new skills or take the next step in your career, our mentoring and leadership development programmes are designed to help you reach your full potential.
• GroceryAid Employee Assistance Programme - Free and confidential emotional, practical and financial support for all Kepak colleagues, including access to counselling, mental health support, legal guidance and a 24/7 confidential helpline.
• Financial Advice & Will Writing - Access free mortgage advice and a complimentary will writing service as part of your employee benefits package.