About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About ALC
At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our solutions help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets

About the role
We are seeking a dynamic, self-driven Business Operations Manager to enable and lead business processes across Automated Logic Field’s East Region. In this role, you will partner closely with field management while overseeing a remote, cross-functional team responsible for key business functions such as booking requirement review, project invoicing, accounts receivable, accounts payable, open order review, and process compliance. The ideal candidate will champion continuous improvement efforts and drive operational excellence across these critical business areas. This is a unique opportunity to manage essential operational processes while collaborating closely with field teams to achieve business objectives.

Key Responsibilities

• Partner with field management and key stakeholders to address operational challenges, ensuring clear communication of issues and decisions.
• Lead and motivate a cross-functional team across multiple geographical locations to ensure consistent operations and performance metrics in alignment with national standards.
• Drive process improvement initiatives focused on enhancing project invoicing, AR dispute management, and cash application processes, ensuring compliance and operational efficiency.
• Ensure on-time performance and delivery to customer commitments, fostering high levels of customer satisfaction.
• Review, approve, and resolve AAP accounts payable invoices and payment release.
• Provide training and guidance on business tools and systems to optimize team performance.

Required Qualifications

• Bachelor’s Degree
• 5+ years of experience in managing business processes, operations, or project management with a focus on subcontracting, project invoicing, and/or AR/Collections.
• 3+ years leading teams
• Able to travel up to 20% in North America.

Preferred Qualification

• Bachelor’s or Master’s degree in business, Engineering, Finance or Accounting.
• HVAC industry experience.
• Salesforce, Microsoft Dynamics (MSD), SAP and Ariba experience.
• Proactive and able to balance multiple priorities.
• Excellent communication, both written and oral.
• Able to build strong relationships across function.
• Demonstrated successful business process management experience.
• Strive for excellence, motivated, self-directed, and passionate.
• Ability to work and adapt in a dynamic evolving work environment.
• High interest in innovation tools, techniques, processes, and products.
• Motivated to learn and continuously grow your leadership skills.
• Knowledge and experience in Microsoft Office Suite (Word, Excel, etc.)

Additional information

• Must have unrestricted authorization to work in the USA. No visa sponsoring available.

Pay Range

Other Compensation

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Job Applicant's Privacy Notice

Please click on the link to review the Job Applicant Privacy Notice.

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.