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It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries .

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.

At NAB India, we’re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.

YOUR NEW ROLE

• Support and maintain production systems and applications, ensuring high availability and stability across IOD, Azure and AWS infrastructure.
• Work across the full support lifecycle — incident, change, problem and configuration management (ITIL) — through to deployment, patching and Disaster Recovery exercises.
• Troubleshoot, diagnose and resolve complex production issues, engaging in hands-on technical work and technical spikes where needed.
• Participate in a 24x7 on-call roster to restore services and applications in line with business needs.
• Review system and E2E (where appropriate) artefacts to ensure quality requirements are met, and actively contribute to Agile ceremonies.
• Collaborate with engineering, QA, infrastructure and business stakeholders to ensure the success of service delivery.

WHAT YOU WILL BRING

• 5+ years' experience in production/application support, ideally within banking and/or finance, with HNW banking and trading domain exposure preferred.
• Strong ITIL experience across Incident, Change, DR, Problem and Configuration Management — ITIL certification desirable.
• Hands-on expertise with distributed, event-driven systems and messaging middleware (IBM MQ, Apache Kafka), plus AWS and/or Azure services
• Solid Windows systems administration, build and automation tooling ( Jenkins, Artifactory, SonarQube) and broad exposure to PL/SQL, MS SQL, API/Microservices, Control-M/Autosys, Java, ServiceNow, Splunk, AppDynamics, CloudWatch, Jira and GitHub.
• Practical experience with AI tools such as Cursor and Co-pilot, and technical support experience across front, middle and back office trading operations.
• A tertiary qualification in a technology-related degree, backed by strong communication and collaboration skills, and a passion for high-quality, timely delivery.

A diverse and inclusive workplace works better for everyone:

Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

More focus on you:

We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities

Join NAB India:

This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities

To know more about us please click here

To know more about NAB Global Innovation Centres please click here

We’re on LinkedIn: NAB Innovation Centre India