KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

Key Responsibilities

• Serve as a primary technical interface for customers using eBeam metrology systems, building trusted relationships and understanding their process and measurement needs
• Develop, optimize, and maintain measurement recipes and application methods for semiconductor process control and device characterization
• Analyze metrology data, imaging results, tool performance, and process variation to identify trends, resolve issues, and recommend practical improvements
• Troubleshoot application and system-level issues involving imaging, charging, measurement repeatability, recipe performance
• Provide technical training and coaching to customer engineers and internal teams on tool operation, applications, and best practices
• Translate customer requirements and field observations into clear technical feedback for product management, research and development, service, and engineering teams
• Manage multiple customer priorities and technical projects independently, including follow-up actions, feature/issue tracking, and timely escalation of critical issues
• Support customer-site activities, including cleanroom work, production ramp schedules, and urgent technical issues, with travel as required
• Follow all safety, cleanroom, information-security, and customer-site requirements while handling tools, samples, and technical data

Required Qualifications

• Bachelor's degree or higher in electrical engineering, mechanical engineering, materials science, physics, semiconductor engineering, or a related technical field
• Strong problem-solving ability, with a structured approach to data analysis, root-cause investigation, experimentation, and issue resolution
• Excellent communication skills and the ability to explain complex technical topics clearly to customers and cross-functional teams
• Fluent English, both written and spoken, for technical discussions, customer communication, training, documentation, and presentations
• Ability to work independently, organize priorities and deliver results with limited supervision
• A self-driven personality with initiative, accountability, curiosity, resilience, and a strong sense of ownership
• Customer-focused mindset with patience, professionalism, and the ability to remain effective in high-pressure technical situations
• Ability to work effectively across cultures, functions, and time zones while maintaining clear and timely communication
• Willingness and ability to travel, work in semiconductor cleanrooms, and support customer schedules when critical business or technical needs arise

Minimum Qualifications

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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