Role Overview

As an AI Solutions Consultant, you will play a key role in helping organisations adopt and realise value from Microsoft's AI technologies. Working closely with customers across the public, private and non-profit sectors, you will facilitate workshops, identify opportunities for AI-driven transformation, and design and deliver solutions using Microsoft Copilot, Copilot Studio, Power Platform and related technologies.

This is a customer-facing consulting role focused on helping organisations improve productivity, automate business processes and implement agentic AI solutions. You will work across the full project lifecycle, from discovery and business process mapping through to solution build, testing, deployment and user adoption.

The role offers an opportunity to work on some of the most innovative AI projects in the Microsoft ecosystem while developing deep expertise in emerging technologies such as Copilot Studio, Microsoft Fabric, Azure AI and Agentic AI.

Requirements

Key Responsibilities

Customer Delivery

• Deliver customer engagements focused on Microsoft AI technologies, including Microsoft 365 Copilot, Copilot Chat and Copilot Studio.
• Facilitate discovery workshops to understand business challenges, processes and opportunities for AI-driven transformation.
• Conduct business process mapping activities and identify opportunities for automation and optimisation.
• Design and build AI solutions using Copilot Studio, Agent Builder and Power Platform.
• Configure knowledge sources, actions, workflows and integrations to support customer requirements.
• Deliver demonstrations, training sessions and enablement workshops for both technical and business audiences.
• Support user acceptance testing, solution validation and production deployment activities.
• Document findings, recommendations, designs and implementation plans to a high standard.

AI Consulting & Advisory

• Help customers develop AI roadmaps, use cases and adoption strategies.
• Support the creation of business cases and ROI assessments for AI initiatives.
• Advise customers on governance, security, compliance and responsible AI practices.
• Support customers in establishing operating models for AI and agent-based solutions.

Innovation & Practice Development

• Stay current with Microsoft's rapidly evolving AI technologies and roadmap.
• Build and maintain demonstration environments and reusable solution accelerators.
• Contribute to the development of new AI propositions and services within CPS.
• Share knowledge internally through mentoring, training sessions and best practice guidance.
• Create blogs, presentations and thought leadership content that promotes CPS as a leader in AI transformation.
• Support CPS in achieving and maintaining Microsoft partner accreditations and specialisations.

Technical Skills & Experience

Essential

• Microsoft Copilot Studio
• Custom agents
• Agent Builder
• Knowledge sources
• Actions and workflows
• Testing and optimisation
• Microsoft 365 Copilot
• Copilot Chat
• Copilot in Microsoft 365 applications
• Adoption and enablement
• Prompt engineering and best practices
• Microsoft Power Platform
• Power Automate
• Power Apps fundamentals
• Dataverse fundamentals
• Connectors and integrations
• Strong workshop facilitation and stakeholder engagement skills.
• Business process mapping and requirements gathering experience.
• Experience delivering customer-facing consulting engagements.
• Excellent written and verbal communication skills.
• Ability to translate business requirements into practical AI solutions.

Desirable

• Microsoft Fabric
• OneLake
• Power BI
• Data Engineering concepts
• Data integration and analytics
• Azure AI
• Azure AI Foundry
• Generative AI concepts
• Retrieval Augmented Generation (RAG)
• Agentic AI solutions
• SharePoint and Microsoft 365 administration knowledge.
• Experience with AI governance, security and compliance.
• Experience working within Microsoft partner organisations.
• Experience delivering change management, adoption and enablement programmes.

Certifications

The following certifications are highly desirable:

• AI-900 Microsoft Azure AI Fundamentals
• PL-900 Microsoft Power Platform Fundamentals
• PL-200 Microsoft Power Platform Functional Consultant
• AI-102 Azure AI Engineer Associate
• DP-600 Fabric Analytics Engineer Associate

Microsoft Applied Skills:

• Build custom agents with Microsoft Copilot Studio
• Create copilots with generative AI
• Build agentic solutions using Azure AI Foundry
• Develop AI applications with Azure AI technologies

Benefits

CPS Benefits

Some of the benefits which are integrated as part of being a colleague at CPS includes:

•          9 Day Fortnight – three day weekend every other week

•          Vitality – Private Medical Insurance

•          YuLife – Income Protection and employee discounts benefits

•          Health Assured – Employee Wellbeing Support 

•          Medicash – Health Cash Plan

•          25 days holiday – increasing to 26 days after 1 year, to 27 days after 2 years and to 28 days after 5 years

•          Have your birthday as an additional day off from work. Can be adjusted to be taken within a week of your birthday if that is your preference

•          Quarterly and annual star performer awards and rewarded with prizes – voted for by your peers and colleagues 

•          Annual professional training budget to support your Personal Development Plan 

•          Award winning culture http://www.greatplacetowork.co.uk/best-workplaces/besthttp://www.greatplacetowork.co.uk/best-workplaces/best-workplaces-in-the-ukworkplaces-in-the-uk  

•          Fortnightly ‘Engagement’ survey to assess staff Happiness levels

•          Quarterly company meetings with associated social/team building events

•          Workplace pension scheme which goes beyond the standard schemes

•          No arduous annual appraisal process – your line manager will hold a 1-2-1 with you quarterly, as a minimum, to review and realign your objectives and your PDP as appropriate

•          Free on-site parking, subject to availability

•          Long service recognition at 5, 10, 15, 20 years and onwards 

•          Unlimited hot and cold refreshments throughout the day in the Marlow office

•          Complimentary fruit & snacks

•          Monthly Fat/Fit Fridays! (pre-pandemic) 

•          Free chair massages - head, arms, shoulders and back (pre-pandemic)

•          Regular social activities such as a summer event