About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

•Monitor sales performance responsible zone a monthly basis and provide solutions to close gaps

•Plan and initiate activities to increase and maintain good productivity and persistency

•Identify need-to-improve areas in responsible zone, analyze and propose solution to close gap.

•Closely work with relevant functions on sales quality issues, e.g. claim ratio, lapse, free looks, complaints, memo, etc. as well as identify key problems of each zone

•Brief and prepare Zone Head with key issues and recommendations before any meeting

•Assist Zone Head to summarize key actions from the meeting and proactively follow up action points on a timely basis