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Job Description:

The Debbie and Jerry Ivy College of Business at Iowa State University is seeking an Administrative Assistant II to support the Departments of Supply Chain Management and Management & Entrepreneurship. This position is ideal for a highly organized, proactive professional who thrives in a fast-paced, customer-focused environment.

Reporting to two Department Chairs, the Administrative Assistant II provides executive-level administrative support and helps ensure the efficient day-to-day operations of both departments. The successful candidate will serve as the primary point of contact for faculty, staff, students, alumni, and external partners, delivering exceptional customer service while managing multiple priorities with professionalism and discretion.

The ideal candidate will possess strong organizational, communication, and interpersonal skills, a service-oriented mindset, and proficiency with Microsoft Office applications, particularly Excel, Outlook, and Word. Experience with Workday or similar enterprise systems is preferred, along with the ability to quickly learn new technologies.

Example of Duties

• Served as the primary administrative liaison for department leadership, coordinating operations, communications, and strategic initiatives.
• Managed calendars, meetings, and departmental events, including symposiums, advisory council meetings, and faculty meetings.
• Prepared reports and analyzed enrollment and course data to support departmental planning, budgeting, and decision-making.
• Provided guidance on university policies, budgets, HR matters, and administrative procedures to department leadership.
• Coordinated faculty recruitment, search processes, promotion and tenure activities, and maintained confidential personnel records.
• Oversaw hiring and supervision of student employees and tracked faculty and staff leave.
• Developed departmental communications, newsletters, website content, and correspondence for internal and external stakeholders.
• Served as the first point of contact for faculty, students, visitors, and campus partners, delivering professional customer service.
• Collaborated across departments to support academic programs, organizational goals, and continuous process improvement.

Preferred Qualifications:

• Demonstrated ability to deliver exceptional customer service as the primary point of contact for internal and external stakeholders.
• Experience managing calendars, scheduling meetings, and coordinating departmental events and logistics.
• Proficiency with Microsoft Office applications, specifically Excel, Outlook, and Word.
• Demonstrated ability to independently manage responsibilities, prioritize competing tasks, and consistently meet deadlines.
• Experience working collaboratively across departments while demonstrating strong organizational skills, professionalism, and attention to detail.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

Resume/Curriculum Vitae

Letter of Application/Cover Letter

Why Choose Iowa State University?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:

• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday, and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
• Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

If you have questions regarding this application process, please email [email protected], or call 515-294-4800 or Toll Free: 1-877-477-7485.

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Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.