Account Growth Manager: CPG

** This Account Manager is expected to be in-country. Remote/travel options will not work and won't be considered. ** 

Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work® Institute and recognized as a ‘Cool Vendor’ and a ‘Vendor to Watch’ by Gartner. 

As an Account Manager with Fractal.ai, you will play a pivotal client-facing leadership role, driving strategic growth and long-term value across key Consumer Packaged Goods accounts with a focus on their GCCs. This role combines deep domain expertise, advanced analytics and data engineering know-how, and strong consultative selling capabilities to help clients solve complex business problems and unlock measurable impact through AI and data-driven solutions. 

Global Capability Centers (GCCs) are rapidly becoming the new hubs for data engineering and data sciences. Enterprises are increasing investment in automation and the intelligent use of data to overcome worker shortages and supply chain issues. From Execution Hubs, Center of Excellence, Innovation Engines or Autonomous GCC. 

Consumer Package Good and Retail Enterprises are responding to the GCC evolution. CPG Global Capability Centers now own end-to-end processes, incubate AI capabilities, and drive enterprise-wide transformation. This report maps the value created, the risks emerging, and the playbook for leaders. 
 
You will be a trusted advisor and will partner closely with senior client stakeholders to shape and deliver high-impact transformation agendas, while collaborating internally with consulting, analytics, and capability teams to design and execute winning solutions. The role requires ownership of account growth, relationship management, and commercial outcomes, as well as the ability to influence strategy, lead pursuits, and represent Fractal as a strategic AI partner within the CPG ecosystem. 

Role Overview:  

• Strategically drive new business in select CPG GCCs accounts in close synergy with the Solution teams and core account teams to manage assigned services sales and margin targets. 

• Position Fractal solutions to meet client requirements and become a trusted advisor for services by effectively managing multi-threaded client relationships. 

• Use knowledge of CPG industry, technology, processes, and consultative sales skills to assess and educate clients on the value of our business and implementation expertise. 

• Build in-depth knowledge of clients' business priorities, challenges and initiatives that can be translated into opportunities. 

• Build value-added relationships within the domain of the account and core account team. 

• Develop the trust to independently lead solutions sales campaigns within large accounts. 

• Proactively drive business development and pre-sales initiatives by leveraging both industry and technical background. 

• Demonstrate ability to advance sales campaigns in a needs-based and highly participative fashion including consultative dialog, cross-functional engagement, and facilitated workshops. 

• Represent full Fractal portfolio with broad understanding and expertise in AI, Engineering & Design /Behavioral sciences. 

Success Profile: 

• You have a demonstrated track record of leading strategic engagements within new and existing CPG accounts for pure play analytics services, while consistently achieving or exceeding quarterly and annual goals. 

• You have strong commercial acumen that you can execute on to manage and grow revenue, work with purchase as well business. 

• You are an effective and credible storyteller with a strong ability to map client challenges to internal capabilities, regardless of the competency, and can link those conversations back to business outcomes. 

• You have excellent written, verbal and formal presentation skills allowing you to engage client audiences ranging from technical implementers up through Business and Technology C levels. 

• You thrive in a collaborative team atmosphere, while defining issues/hypotheses, performing complex analysis, and assisting with preparation and recommendations of solution alternatives. 

• You have demonstrated experience of leading large teams located globally, and are seen as a natural people leader, while effectively managing account growth goals. 

Qualifications and Skills:

• 12-15 years in data analytics industry through direct client interaction 

• Experience selling into GCCs and knowledge of GCCs ways of working  

• Demonstrated ability to drive account growth in scaled accounts, develop strong cross-geography client relationships and execute pre-sales activities following account management principles. 

• Strong CPG D&A domain knowledge, and deep understanding of functional areas including Data Engineering, Cloud tech Supply Chain, Customer Analytics, Digital, Marketing Analytics, Reporting systems, Revenue Growth Management etc. 

• Excellent communication skills, both oral and written 

• Ability to think on his/her feet and engage with both the business and analytical community 

• Comfortable with ambiguity in a cross-functional environment 

• Willingness to work with a geographically distributed team structure in an extremely fast-paced and challenging environment 

• Graduate degree in Computer Science, Mathematics, Operational Research, Information Science, Engineering, Statistics is preferred 

• Hands-on experience in analytics delivery with exposure to either Visualization tools, Advanced Analytics or cloud data tech will be an added advantage 

• Self-driven individuals with an appetite for rapid career growth and a can-do attitude are most likely to succeed in this role