Job Description

The Future Talent Program features internships that last up to 12 weeks and will include one or more projects. These opportunities in our Research and Development Division can provide you with great development and a chance to see if we are the right company for your long-term goals.

The Health Registration Management (HRM) Intern will work within the HRM Business Process Operations team to help support the maintenance and operation of transitioned processes and systems to Veeva Registrations.  This role will enable efficient, optimized and streamlined support for registration management.  The recent move to the Veeva RIM Registrations Vault will be supported by these activities.

The objective of this internship will be to help facilitate, under the HRM team direction, optimization efforts of the Veeva Registration System, as well as a smooth roll-out of additional Veeva capabilities in accordance with our company’s approach to Veeva. This will allow for lifecycle system management processes that align with our collective business and IT goals.  These various processes involve accuracy and compliance of information management that reflects regulatory reality for our products and allows for product release.

The processes supported will include our change control board, our functional area collaboration teams, HRM documentation, training and education; HRM website maintenance and AI ready resources.  This role will involve consistent collaboration with the HRM Process Team, HRM Leadership Team (LT) and our Subject Matter Experts (SMEs) within various functional areas that utilize the system and collaborate with HRM.  

Responsibilities/Deliverables

• Utilization of website design fundamentals and user experience research

• Incorporate streamlined ways of working and aid in roll-out of new or changed processes, including updates to documentation, website and process diagrams

• Make updates/changes to existing tools/platforms that support processes and align to new or transitioned processes due to the Veeva system implementation

• Review and assess AI capabilities available for SharePoint, including Microsoft 365 Copilot and Knowledge Agent features

• Identify and evaluate opportunities to simplify, automate or improve HRM business processes and user experience through digital tools, AI and process optimization

• Develop and test prototypes or proof-of-concept solutions, where appropriate, and provide recommendations for potential implementation

• Ensure solutions align with usability, accessibility, security, and company standards

• Collaborate with team members and stakeholders to gather feedback, validate solutions, and support implementation

Preferred Experience and Skills:

• Proficiency in website design and development

• Knowledge of coding languages used in SharePoint websites, such as, HTML, CSS, .NET, JavaScript, or C#

• Experience with SharePoint and their associated tools

• Familiarity with Microsoft 365 Copilot, AI technologies, automation, or an interest in developing experience in these areas

• Ability to analyze business process and translate user or business needs into practical digital solutions

• Proficient in MS Office products (Word, Excel, PowerPoint, Teams)

• Excellent written and verbal communication and interpersonal skills, with the ability to collaborate effectively with others

• Ability to work independently to deliver objectives for the team

• Experience with Microsoft Platform Power Automate / Power Apps

• Strong problem solving, debugging and analytical and critical-thinking skills, including the ability to critically evaluate AI-generated outputs

• Strong attention to detail

Education:

Candidates must be college students and preferably with a major in the below:

• Sciences (Biology, Chemistry etc.)

• Regulatory/Health Policy

• Information Systems/Computer Science/Human Computer Interaction/Artificial Intelligence

• Related disciplines

*Please Note: if you are invited to interview, we prohibit candidates from using AI tools in real time to generate or refine their answers, we want to understand their own experiences and thinking

Please note that this position may be closed before the posted end date or may remain open longer, at the discretion of the company.

Salary range:
The salary range for this role is $39,108 through $111,111.

FTP2027

RL2027

Required Skills:

Preferred Skills:

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Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

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San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

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