Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on Our Mission...
Zocdoc’s most important asset is our people. As a Recruiter and Sourcer, you’ll play a meaningful role in making sure that we’re building diverse and inclusive teams that help drive business growth and a better patient experience. Your ability to think outside of the box to get in front of the nation’s best talent, paired with your passion for creating an efficient and highly personalized candidate experience, and ability to build incredible relationships with our internal stakeholders, will impact our employees and patients for years to come.
You’ll Enjoy This Role if You…
- Personally are motivated by building diverse and inclusive teams
- Are autonomous, urgent, and creative. You genuinely love talent acquisition, and want to own your work and deliver thoughtful, candidate-centric experiences
- Are highly organized and attentive to detail (Recruiting can be a lot - you can wisely prioritize your work and balance what needs to be done today versus what can wait)
- Have an eye to understand data and reports and know the importance of taking data based decisions
- Are a relationship builder, who’s passionate about the intersection of technology and healthcare
- Partner with stakeholders to understand the requirement and communicate effectively with all applicants
- Believe you are a kind of person who thinks one step ahead. Recruiting is about connecting the dots with what’s happening in the business
Your Day to Day is to…
- Ownership of recruiting pipelines for various hiring needs of the company like operations, service and tech talent - ranging from junior to senior roles
- Authentically engage candidates to understand their wants and needs, while demonstrating company values
- Deliver a thoughtful and streamlined candidate experience, where candidates feel valued, inspired, and motivated to work for Zocdoc
- Building and fostering relationships with internal stakeholders, partnering together to create smart sourcing and recruitment strategies
- Keeping our ATS current, leveraging data and reporting to validate, and iterate the process
- Source candidates! You know how competitive this industry is, and realize that sourcing is an incredibly important driver in attracting the best talent
You’d be Successful in This Role if You Have…
- The mentality of an entrepreneur and a strong bias to action. You’re excited to help author our destiny and aren’t afraid to fail, learn, and challenge conventions
- Passion for process and tracking, and the ability to optimize your work and smartly prioritize your time
- A minimum of 1 to 4 years of work experience as a recruiter/sourcer
- Strong analytical reasoning skills, attention to detail, and sharp focus
- Excellent verbal and written communication skills
- A niche to comprehend the fundamental nature of the jobs and their requirements
- Humility. You believe in treating all people with dignity and respect, regardless of title or tenure
Benefits
- A competitive compensation package
- Amazing perks – think catered lunch every day, Ping Pong, etc.
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
Job Applicant Privacy Notice