Zinnia
WHO WE ARE:
Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
WHO WE ARE:
Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.
WHO YOU ARE:
The ideal candidate will have strong hands-on experience with Windows Server administration, identity and access management, virtualization technologies, and system performance optimization. This role requires a well-rounded engineer who can ensure system reliability, security, and scalability across on-premises and cloud environments.
WHAT YOU'LL DO:
- Install, configure, and maintain Windows Server environments (2012/2016/2019/2022).
- Manage and support Active Directory, DNS, and related services (ADDS/ADDNS).
- Administer and maintain Microsoft Entra ID (Azure AD), including identity and access management.
- Monitor system performance and troubleshoot issues across servers and infrastructure.
- Manage and support virtualization platforms (VMware and/or Hyper-V).
- Perform system patching, upgrades, and security hardening activities.
- Ensure backup, disaster recovery, and business continuity processes are implemented and maintained.
- Collaborate with cross-functional teams to support infrastructure improvements and initiatives.
- Maintain accurate documentation for system configurations, processes, and procedures.
WHAT YOU'LL NEED:
- Experience with AWS cloud services or hybrid cloud environments.
- Knowledge of Microsoft 365 (O365) administration and services.
- Experience with automation tools and scripting (PowerShell or similar).
- Familiarity with modern infrastructure monitoring and performance tuning tools.
- Basic understanding of AI/ML concepts or exposure to related tools.
- 3+ years of experience in Windows Server administration, infrastructure engineering, or a related field.
- Strong hands-on experience with Windows Server (2012/2016/2019/2022).
- Proven experience with Microsoft Entra ID (Azure AD).
- Expertise in Active Directory and DNS (ADDS/ADDNS).
- Experience with virtualization technologies (VMware and/or Hyper-V).
- Solid understanding of system administration, troubleshooting, and performance optimization.
- Bachelor’s degree in Information Technology, Computer Science, or equivalent experience preferred.
- Relevant Microsoft or virtualization certifications (e.g., Azure Administrator, Windows Server, VMware) are a plus.
Additional Information:
This position may require occasional after-hours support for maintenance, upgrades, or critical incidents. A background check may be required depending on the nature of data access.
#LI-TN1
Ready to apply?
Apply to Zinnia
Senior Solutions Manager
Share this job
WHO WE ARE:
Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.
WHO YOU ARE
As a Sr. Solutions Manager, you are an experienced people manager and senior-level solution strategist with a strong background in life and annuity operations, implementation, and enterprise technology ecosystems. You bring depth in solution definition, cross-functional collaboration, and client engagement, and you serve as a critical bridge between business needs and technical execution.
You lead a small team of Solutions Consultants/Managers, provide elevated guidance on complex solution efforts, and ensure the delivery of consistent, scalable, and client-aligned outcomes.
WHAT YOU’LL DO:
Team Leadership
- Manage and mentor a small team of Solutions Consultants or Solutions Managers, guiding their professional development, solutioning skills, and delivery quality.
- Provide coaching on requirements discovery, facilitation, documentation, and client engagement best practices.
- Support hiring, onboarding, and capability-building activities for the team.
Solution Definition & Oversight
- Lead and oversee solution scoping and requirements activities for complex clients or multi-track initiatives.
- Ensure solution approaches are aligned to Zinnia’s architecture, product capabilities, and strategic direction.
- Review and approve team-produced documentation for accuracy, clarity, and consistency.
Client Engagement
- Serve as a senior-level resource for client discussions, escalations, and alignment needs.
- Translate client business objectives into structured, feasible solution recommendations.
- Act as the voice of the customer during internal planning sessions to ensure end-to-end alignment.
Cross-Functional Collaboration
- Partner closely with Product, Technology, Operations, Finance, Compliance, and other capability areas to ensure solutions are feasible and well-integrated across functions.
- Collaborate with Sales or Pre-Sales when solutioning support is needed for strategic pursuits.
- Facilitate cross-functional planning sessions to drive alignment, manage risks, and ensure holistic outcomes.
Process & Delivery Excellence
- Ensure solutioning best practices, templates, and methodologies are followed across the team.
- Identify process gaps and workflow improvements to increase efficiency and solution quality.
- Promote consistency in requirements management, solution documentation, and internal knowledge sharing.
WHAT YOU’LL NEED
- Bachelor’s degree in Business, Information Systems, or related field; or equivalent experience.
- 10+ years of experience in business analysis, solutions consulting, implementations, or related roles within life insurance, annuities, financial services, or similar industries.
- 3+ years leading teams of consultants and managers, providing strategic guidance, performance coaching and development.
- Strong understanding of operational processes, enterprise systems, and cross-functional interdependencies.
- Demonstrated expertise in requirements gathering, solution definition, and facilitation.
- Excellent communication and presentation skills with demonstrated ability to engage with senior stakeholders.
- Strong problem-solving, analytical thinking, and decision-making skills.
- Proficiency with standard productivity and requirements tools.
BONUS POINTS
- Experience with Zinnia’s platforms, ecosystem, or implementation framework.
- Demonstrated process improvement, change management, or workflow optimization experience.
- Ability to lead teams through ambiguity and evolving client needs.
WHAT’S IN IT FOR YOU?
We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
#LI-SC1
Ready to apply?
Apply to Zinnia
WHO WE ARE:
Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.
WHO YOU ARE:
The Senior Product Manager leads the Product Life Cycle and strongly contributes to the research & development activities related to the design and development of our products and qualification or re-qualification of new and existing products. The individual will work with Zinnia’s Product Organization to ensure alignment with organization’s strategy and vision.
WHAT YOU’LL DO:
- Lead & contribute into the execution of product lifecycle processes for our Insurtech products/platforms, work with cross-functional teams to ensure fulfilment of product requirements, evaluates product performance and transition products from development to commercialization.
- Lead technical discussions with Engineering teams & thoroughly manage technical/business requirements.
- Assists in determining product delivery and deployment dates for new product releases, feature and maintenance releases and regular corrective service or service pack releases.
- Mentor/Drive a team of Product Managers while acting as a technical consultant to the product organization and leads research, and prototyping of innovative technologies and products.
- Ensures the technology and architectural roadmap of engineering is properly aligned with and supports the product/business road map.
- Acts as a customer liaison on technical issues related to product integration, custom development and requirements.
- May lead major releases and ensure feature enhancements respond to customer requests.
- Responsible for product delivery managing schedules and tasks related to all aspects of product development.
WHAT YOU’LL NEED:
- 8+ years of experience into Product Management, including analyzing software/product design, development, and deployment.
- Bachelor’s/Master's or equivalent Degree in technology or related field
- Strong Background of working as a Technical Product Manager or Business Analyst/Product Analyst in an enterprise environment.
- Hands-on understanding of API Integration, SQL, Data Analysis etc.
- Strong understanding of SDLC & technology system interfaces, data integration, networks, and operating systems
- Coaching & mentoring a team of Product Managers or Product Owners
- An SME who performs work with a high degree of latitude; handles the most complex issues.
- Possess strong Communication skills, Problem-solving & Analytical thinking skills.
- Can lead individual assignments & deliver with strong expertise
- Expert level experience in delivery methodologies (Scrum/Kanban) and the use of relevant tools
- Ability to influence, lead, and work as part of a cross-functional in a global team setup
- Experience in Life & Annuity Industry is preferred, not mandatory
WHAT’S IN IT FOR YOU?
At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
#LI-RS1
Ready to apply?
Apply to Zinnia
Sr Solutions Consultant I
Share this job
WHO WE ARE:
Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.
You are an experienced, client-focused consultant with a deep understanding of the life, annuity, and financial services industry. You thrive on solving complex business challenges and can confidently navigate the intersection of operations, technology, and business strategy. You have a proven ability to lead discovery and solution definition sessions, act as the voice of the customer, and ensure that client solutions align with both business objectives and enterprise delivery standards. You excel in translating between business and technical audiences, building trusted relationships, and driving solutions that deliver tangible results.
- Lead initial project scoping and analysis activities, including pricing exercises and impact assessments.
- Facilitate detailed Solution Definition meetings, ensuring all relevant stakeholders and materials are included to achieve a cohesive solution.
- Conduct solution planning sessions to align cross-functional teams and ensure clarity in delivery objectives.
- Leverage your knowledge of client implementations, operations, and Zinnia’s business offerings to ensure solutions are practical, aligned, and scalable.
- Act as the voice of the customer—translating business objectives into actionable Zinnia solutions that adhere to our IT and architectural frameworks.
- Identify opportunities for process improvement, innovation, and efficiency within client engagements.
- Support the estimation and proposal process by clarifying scope, dependencies, and risks.
- Partner with cross-functional teams (Operations, Technology, Finance, Compliance, Tax) to ensure comprehensive solution design.
- Assist with internal and external training initiatives to build organizational knowledge and support the ongoing evolution of delivery best practices.
- Serve as a trusted advisor, ensuring every client solution supports both strategic goals and operational realities.
- Bachelor’s degree in Computer Information Systems, Business Administration, or a related field—or equivalent work experience.
- 7–10 years of experience in the life, annuity, or financial services industry, with significant exposure to both business and technology functions.
- Proven expertise in business analysis, systems analysis, or solution design within enterprise technology environments.
- Deep understanding of the interdependencies between Operations, Technology, and corporate functions such as Finance, Compliance, and Tax.
- Strong grasp of methodologies supporting the planning and requirements phases of the SDLC.
- Knowledge of agile practices and familiarity with collaboration tools such as JIRA and Airtable.
- Excellent communication, facilitation, and relationship management skills.
- Strong analytical and problem-solving skills, with the ability to think both strategically and tactically.
- Experience leading client-facing solution sessions and presenting to executive-level stakeholders.
- High proficiency in Microsoft Office Suite and Google Workspace; familiarity with project management tools preferred.
- Ability to work both independently and collaboratively in a fast-paced, matrixed environment.
- Occasional travel for client meetings or workshops.BONUS POINTS
- Experience working with Zinnia’s product suite (SmartOffice, AnnuityNet, LifeSpeed, etc.) or similar enterprise insurance technology platforms.
- Demonstrated success managing or mentoring less experienced consultants.
- Advanced knowledge of process mapping, solution estimation, or proposal development.
- Recognized strengths in strategic thinking, customer focus, and influencing outcomes without authority
WHAT’S IN IT FOR YOU?
We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
#LI-SC1
Ready to apply?
Apply to Zinnia
Product Manager - Compliance Workflow Automation
Share this job
WHO WE ARE:
Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.
WHO YOU ARE:
We are seeking a Product Manager to lead the design and delivery of workflow automation solutions supporting our Compliance organization, with a primary focus on life insurance and annuity operations. This role will partner closely with Compliance, Legal, Operations, and Engineering teams to modernize and streamline regulatory processes including DOI complaints, subpoenas, regulatory inquiries, and internal audit workflows.
In addition, this role will support the replacement of an internal funds allocation application that receives payments and orchestrates downstream system updates across Finance and administrative platforms. While exposure to financial systems is helpful, the core priority of this role is deep understanding of compliance-driven processes within life and annuity products.
This is a hands-on product role requiring strong process design, stakeholder leadership, and technical collaboration skills.
WHAT YOU’LL DO:
- Own end-to-end product delivery for compliance workflow solutions, from discovery through production release.
- Partner with Compliance and Legal teams to document, analyze, and redesign regulatory processes including:
- DOI Compliants
- Subpoenas and regulatory requests
- Market conduct and audit-related workflows
- Escalation and case management processes
- Translate regulatory and operational requirements into scalable system workflows and automation capabilities.
- Define and manage product requirements, user stories, acceptance criteria, and release plans.
- Collaborate with engineering teams to design integrations with ERP and administrative systems.
- Support modernization of an internal payment allocation platform that:
- Receives incoming funds
- Triggers downstream updates to Finance (e.g., PeopleSoft) and policy administration systems
- Applies funds to contracts and individuals
- Routes funds through appropriate accounts (e.g., suspense, operating)
- Ensure auditability, traceability, and regulatory compliance within all solutions.
- Monitor production performance, resolve issues, and drive continuous improvement.
- Act as the primary product liaison between business stakeholders and technical teams.
WHAT YOU’LL NEED:
- A Bachelor’s/Master’s Degree with 5+ years’ work experience in Product Management or Business Analysis
- Strong background in life insurance and/or annuity operations.
- Direct exposure to compliance processes such as DOI complaints, regulatory inquiries, subpoenas, or audit workflows.
- Experience designing or improving structured business workflows.
- Ability to translate regulatory requirements into system functionality.
- Experience writing detailed product requirements and working with engineering teams.
- Strong stakeholder communication skills across business and technical audiences.
- Experience working with ERP, case management, or workflow platforms.
- Exposure to policy administration systems within life insurance or annuities.
- Familiarity with regulatory reporting or compliance tracking systems.
- Experience integrating systems via APIs or service-based architectures.
- Understanding of financial system integrations (e.g., PeopleSoft or similar ERP platforms).
- Experience working in Agile or iterative delivery environments.
WHAT’S IN IT FOR YOU?
Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, profit sharing, PF, incentive/bonus opportunity, tuition reimbursement, and so much more. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
#LI-RS1
Ready to apply?
Apply to Zinnia