The role of a Senior Insights Manager is to work within the Insights and Research Team to help design and deliver projects that derive critical insights. These projects span across multiple accounts and service lines.

The Senior Insights Manager also supports team efforts for organic growth and contributes to a positive environment. This environment enables the delivery of excellent quality and healthcare solutions through delivery skills, project scoping, and providing value to both the agency and our clients.

We're seeking a business-minded individual with pharmaceutical landscape experience, coupled with a wider B2B understanding, who wishes to take the next step in their career and impact the shape and future of our business.

Reporting directly to a member of our Insight Management Team, you will involve yourself in projects through great client delivery, manage projects, and support business with all clients.

What you'll do..

Healthcare Research & Insight Leadership

• Advise our teams and clients on primary and secondary research needs across pharma and non-pharma
• Support proposals and pitches through desk research, insight generation and strategic storytelling
• Champion the role of market and customer insight in strategy development
• Apply broad knowledge of therapeutic areas, audiences, industry processes and compliance
• Bring internal partner mindsets, behaviours and perceptions to life
• Stay ahead of industry trends and share insights internally and externally

Congress & Meeting Measurement

• Lead set-up, project management and supplier oversight of congress measurement programmes
• Deliver relevant insights and client recommendations
• Manage freelancers and attend events where required to capture on-site behavioural insights

Qualitative & Quantitative Research Expertise

• Design, moderate and deliver qualitative and quantitative studies (with qualitative expertise)
• Develop questionnaires, discussion guides and screeners
• Analyse data to produce clear, actionable insights addressing business questions
• Produce compelling, insight-led reports and presentations with strategic direction
• Communicate findings to clients and our teams

Project & Client Management

• Provide clear guidance on project design, delivery, timelines and budgets
• Manage milestones, resources and internal partner expectations
• Build client and supplier relationships, including financial management
• Deliver high-quality client service and communication

Operational and People Leadership

• Manage conflict and crisis situations calmly
• Support team development, wellbeing and mentoring

Commercial & Business Development

• Demonstrate understanding of client strategies and identify opportunities
• Estimate budgets, manage scope changes and support pitch delivery

Company Ambassador

• Embody and promote INIZIO XD values

What do you need to have...

• Healthcare market research agency experience (currently an established Senior Research Manager/Associate Director, or equivalent role)
• Qualitative and quantitative experience
• Experience in primary and secondary research
• Expertise across different market research methodologies
• Be able to translate data and evidence into insightful and engaging outputs
• Experience moderating
• Experience liaising directly with clients and managing projects through delivery

Just a few of our benefits...

• Competitive salary
• 25 days' annual leave plus public holidays, company closure over Christmas plus a personal day
• 3 days volunteering leave
• Private Medical Insurance
• Life Insurance
• Pension Scheme
• Hybrid working
• Group Income Protection

A bit about us...

Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live and virtual experiences, film, digital, and immersive content.

Our family of brands is made up of: Emota, Forty1 and Nazarѐ.

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing and we will ask you how your personal values align to our values

#LIML

This is a hybrid remote/in-office role.

A bit about the role …

As a Project Manager, you'll collaborate with a variety of prestigious clients to design and deliver high-impact exhibitions and booth projects that leave a lasting impression and resonate with audiences. Reporting to a Project Director, this is an excellent opportunity for an experienced Project Manager within the Exhibits Space to join a collaborative and vibrant team.

This is a hands-on, dynamic position that offers national and international travel opportunities while working alongside an experienced team. You will actively build and sustain positive client relationships, providing continuous support and guidance by understanding our clients' brands and business objectives—and bringing this understanding to life through the creation and execution of world-class booths and environments.

We offer a hybrid working model aligned with our creative and collaborative offices in either London or Manchester.

What will you do …

• Client account/ Project ownership and management, specifically, exhibit booth management
• Oversee and manage Exhibition booth design, production, on site installation and post event management
• Responsibility for the production and execution of any project from initial concept to client delivery
• Overseeing the development and delivery of client content and messaging
• Lead the end-to-end event budget within the company financial tools
• Oversee the preparation and maintenance of budgets, throughout the lifecycle of each event including approving invoices
• Liaison with suppliers (AV, Show Services), venues and internal stakeholders
• Deliver first class customer service to meet client's goals
• Develop proposals to meet the client's goals
• Lead client planning meetings, pre-event, on site and post-event debriefs
• Liaising with designers, suppliers / contractors to ensure our live meetings and/or exhibitions are delivered to a high standard

What do you need to have …

• Demonstrable experience in project management for Exhibits with excellent overall technical knowledge and commitment to service excellence
• Strong organisational skills and a practical approach to project delivery, ensuring details are managed effectively.
• Experience of managing show budgets from creation through to revisions and reconciliation
• A customer-centric approach to event delivery
• Proficiency in a range of event management software, project management tools and Microsoft 365 suite (including Excel and ability to maintain complex spreadsheets)
• Flexibility and a desire to travel both nationally and internationally and manage busy show schedules on-site
• 1+ years of experience working with Pharmaceutical/Healthcare clients is preferable
• Experience to manage project budgets effectively and deliver against agreed financial goals.
• Capability to build positive client relationships and manage communication across a range of stakeholders.

Benefits...

We promote opportunities to learn, grow, train and get involved in broader workstreams that add to our work culture as well as a number of reward and recognition initiatives Inizio Engage, XD offers a suite of benefits and perks including (but not limited to):

• Great compensation package
• 25 days' annual leave plus public holidays, company closure over Christmas plus a personal day
• Volunteering leave
• Private Medical Insurance
• Life Insurance
• Pension Scheme
• Hybrid working

A bit about us ….

Inizio Engage is a strategic, commercial and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes.

Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning & training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live & virtual experiences, film, digital, and immersive content.

Our family of brands is made up of: Emota, Forty1 and Nazarѐ.

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing, and we will ask you how your personal values align to ours.

The role of a Senior Insights Manager is to work within the Insights and Research Team to help design and deliver projects that derive critical insights. These projects span across multiple accounts and service lines.

The Senior Insights Manager also supports team efforts for organic growth and contributes to a positive environment. This environment enables the delivery of excellent quality and healthcare solutions through delivery skills, project scoping, and providing value to both the agency and our clients.

We’re seeking a business-minded individual with pharmaceutical landscape experience, coupled with a wider B2B understanding, who wishes to take the next step in their career and  impact the shape and future of our business.

Reporting directly to a member of our Insight Management Team, you will involve yourself in projects through great client delivery, manage projects, and support business with all clients.

What you'll do..

Healthcare Research & Insight Leadership

• Advise our teams and clients on primary and secondary research needs across pharma and non-pharma
• Support proposals and pitches through desk research, insight generation and strategic storytelling
• Champion the role of market and customer insight in strategy development
• Apply broad knowledge of therapeutic areas, audiences, industry processes and compliance
• Bring internal partner mindsets, behaviours and perceptions to life
• Stay ahead of industry trends and share insights internally and externally

Congress & Meeting Measurement

• Lead set-up, project management and supplier oversight of congress measurement programmes
• Deliver relevant insights and client recommendations
• Manage freelancers and attend events where required to capture on-site behavioural insights

Qualitative & Quantitative Research Expertise

• Design, moderate and deliver qualitative and quantitative studies (with qualitative expertise)
• Develop questionnaires, discussion guides and screeners
• Analyse data to produce clear, actionable insights addressing business questions
• Produce compelling, insight-led reports and presentations with strategic direction
• Communicate findings to clients and our teams

Project & Client Management

• Provide clear guidance on project design, delivery, timelines and budgets
• Manage milestones, resources and internal partner expectations
• Build client and supplier relationships, including financial management
• Deliver high-quality client service and communication

Operational and People Leadership

• Manage conflict and crisis situations calmly
• Support team development, wellbeing and mentoring

Commercial & Business Development

• Demonstrate understanding of client strategies and identify opportunities
• Estimate budgets, manage scope changes and support pitch delivery

Company Ambassador

• Embody and promote INIZIO XD values

What do you need to have...

• Healthcare market research agency experience (currently an established Senior Research Manager/Associate Director, or equivalent role)
• Qualitative and quantitative experience
• Experience in primary and secondary research
• Expertise across different market research methodologies
• Be able to translate data and evidence into insightful and engaging outputs
• Experience moderating
• Experience liaising directly with clients and managing projects through delivery

Just a few of our benefits...

• Competitive salary
• 25 days' annual leave plus public holidays, company closure over Christmas plus a personal day
• 3 days volunteering leave
• Private Medical Insurance
• Life Insurance
• Pension Scheme
• Hybrid working
• Group Income Protection

A bit about us...

Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live and virtual experiences, film, digital, and immersive content.

Our family of brands is made up of: Emota, Forty1 and Nazarѐ.

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing and we will ask you how your personal values align to our values

#LIML

This is a hybrid remote/in-office role.