Quem Procuramos: 

Procuramos um/a Digital Account Manager com 2 a 5 anos de experiência em agência de publicidade ou marketing digital, para integrar a nossa equipa de Contas. Esta função atuará como o elo estratégico entre os nossos clientes e as equipas internas, garantindo uma comunicação eficaz, a gestão de projetos digitais e a excelência das entregas.

As tuas Responsabilidades Incluirão:

• Gestão de Relacionamento com Clientes: Ser o ponto de contacto principal para um portfólio de clientes, com especial atenção a um cliente de grande volume na área de serviços, construindo e mantendo relações de confiança e parcerias sólidas.
• Compreensão e Materialização de Briefings: Interpretar os briefings dos clientes e materializar a sua execução com as equipas internas, assegurando a transformação das ideias em entregáveis digitais.
• Gestão de Projetos Digitais: Coordenar e acompanhar todas as fases de projetos e campanhas digitais, desde o planeamento à execução, com as equipas internas. Isto inclui a gestão de planos de meios, páginas de site, newsletters, retail motions e outras iniciativas digitais.
• Gestão de Equipas Internas: Coordenar e gerir equipas multidisciplinares internas (criativos, media, tecnologia, etc.) para garantir a entrega de projetos digitais de alta qualidade, assegurando o cumprimento de prazos e objetivos.
• Controlo de Qualidade: Assegurar o controlo de qualidade dos materiais digitais a serem enviados aos clientes, garantindo a excelência das entregas.
• Inteligência Artificial: Trabalhar diariamente com a VML Open™, a Plataforma de AI da VML, explorando modelos avançados de LLM e agentes especializados que potenciam a criatividade, aceleram a execução e elevam a qualidade do trabalho. Uma oportunidade para estar na linha da frente da transformação tecnológica aplicada ao dia-a-dia.

O Que Procuramos em Ti?

• Mínimo de 2 a 5 anos de experiência profissional como Account Manager em agência de publicidade ou marketing digital, com foco em gestão de projetos digitais (gestão de campanhas de Retail ou ATL será uma mais-valia).
• Experiência prévia na gestão de contas de clientes de grande volume, preferencialmente na área de serviços, será uma mais-valia.
• Licenciatura em Marketing, Publicidade, Comunicação, Gestão ou área relevante.
• Forte foco na satisfação do cliente e no desenvolvimento de parcerias sólidas e de confiança.
• Elevada capacidade de organização e de gestão de prioridades em ambientes dinâmicos.
• Atitude proativa, capacidade de iniciativa e de resolução de problemas de forma autónoma.
• Capacidade para trabalhar eficazmente em equipa e colaborar com diferentes departamentos, estabelecendo boa relação com vários interlocutores (internos e externos).
• Fluência em Português (obrigatório).
• Fluência em Inglês (recomendável).
• Domínio de ferramentas Office (PowerPoint, Excel, Word).
• Conhecimentos e experiência no uso de ferramentas de gestão e planeamento de projetos (e.g. Jira, Asana, Trello).

MC Program: 

VML Marketing Coordinator Program is a large global community of approx. 400 employees sitting at the intersection of Microsoft Marketing and agencies teams. 

We coordinate campaigns across Microsoft internal stakeholders, VML global Service Delivery Hub teams, and third-party agencies. Campaigns generate sales leads Microsoft then scores and processes according to their sales strategy. 

Events is an expertise group within the MC Program responsible for coordinating and executing variety of Microsoft's global and local digital events. 

Purpose of the job: 

Marketing Coordinator Events plans and executes Microsoft's digital events. In this role MC Events acts primarily as project manager who co-ordinates internal VML resources, Microsoft stakeholders and third-party vendors. 

We are looking for either a GERMAN or FRENCH or ITALIAN or SPANISH NATIVE SPEAKER. Please only apply if you are a native speaker or minimum C1 level for one of these languages. 

Responsibilities: 

1. Events Consultation & Planning 

• Participate in events planning & scheduling 

• Provide support on different types of events in line with Microsoft corporate guidelines 

• Provide consultation on Event Platforms (ON24, Teams) & internal event management tools to internal and external stakeholders 

• Consult Microsoft stakeholders on situations that require additional reviews and approvals 

2. Events Preparation 

• Act as Project Manager with full responsibility for making event successfully happening 

• Co-ordinate all parties involved in an event – VML and Microsoft stakeholders and third parties 

• Manage event participants agenda 

• Manage event assets, e. g. videos and presentations 

3. Events Execution & Post-Events Activities 

• Execute events from start to finish in-line with guidelines and procedures 

• Provide chat moderation support 

• Manage post-event participants agenda 

• Provide reporting and insights from the event 

4. Stakeholder Management 

• Educate internal and external stakeholders on the MC Program Events agenda and topics 

• Act as advisor on tools used for events planning and execution 

• Share best practices and success stories, engage in knowledge sharing and continuous improvement of our services 

Required skills & competencies:

• Ideally 4+ years’ experience in execution of any marketing-related initiatives, incl. 1-2+ years’ experience in events management, project or account management role 

• Experience in managing projects and campaigns of growing complexity 

• Experience in cooperation with variety of stakeholders on client and agency side; Exposure to senior client stakeholders 

• High level of compliance with company rules & processes, e. g. personal data protection or brand guidelines 

• Proven project management skills & experience, readiness to assume responsibility for own KPIs, track activities progress and meet critical deadlines 

• Solid skills in Microsoft tools and software: Word, Excel, PowerPoint, Outlook, Teams 

• Solid command skills and ability to share often complex information in structured way 

• Ability to simultaneously manage multiple events and activities, and ability to prioritize urgent and important tasks 

• A strong team player with ability to establish working relations with culturally diverse internal and external partners 

• Strong in problem solving skills and orientation to detail 

• Fluent English is essential (requirement for additional language skills may apply) 

• Native speaker of either German OR French OR Italian OR Spanish  

Please note that this Job is based in Lisbon!

Who we’re looking for:

We’re looking for a highly motivated Strategy Trainee to join our dynamic team.

This is an exceptional opportunity for an emerging talent to immerse themselves in the world of strategy, contributing to impactful client success within an environment focused on continuous learning.

What you’ll do:

• Assist in gathering and analyzing data from consumer trends, competitor analysis, and industry reports to inform proposals.
• Support senior team members in developing marketing and communications strategies for clients and new business projects.
• Monitor the latest marketing, communication, and digital trends to provide fresh insights and innovative solutions.
• Prepare compelling reports and presentations that synthesize market trends and strategic insights, supporting effective communication and decision-making for both internal teams and clients.
• Assist in monitoring campaign performance, analyzing KPIs, and preparing reports for internal teams or clients.

What you’ll need:

• A Bachelor's degree in Business Management or a related field.
• Strong interest in marketing, communications, and strategy with a desire to learn and grow.
• Demonstrated interest and foundational understanding of advertising, marketing, and brand strategy.
• Excellent written and verbal communication skills with the ability to craft clear, compelling messages.
• Creative thinker with a problem-solving mindset eager to bring fresh ideas.
• Attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Fluency in English (both written and spoken)
• Excellent written and verbal communication skills with the ability to craft clear, compelling messages.
• Excellent organizational, time management, and self-management skills.
• Strong initiative and ability to work under pressure.
• Proficiency in Microsoft Office Suite.
• Fluency in Portuguese and English (both written and spoken)

Please note that this is an IEFP Professional Internship.

You must be eligible to apply.

Who We're Looking For:

We are looking for a Social Media Strategist to join our Social Media team, with a special focus on international and B2B clients. We seek someone with critical thinking, a social-first approach, a strong visual and digital culture, capable of transforming data and cultural insights into innovative communication strategies.

What You'll Do:

• Strategic Vision Definition: Develop social media strategies, establishing the purpose, tone of voice, and content pillars for brands in international markets.
• Analysis and Diagnosis: Conduct brand, competitor, and digital culture audits to identify tensions, opportunities, and communication territories.
• Briefing Development: Translate business objectives and consumer insights into inspiring creative briefs that serve as a clear starting point for the creative team.
• Content and Influence Architecture: Design content frameworks and influencer ecosystems, defining the formats, platforms, and creator profiles that best serve brand objectives.
• Measurement and Optimization: Establish KPIs and success measurement models, focusing on data analysis to continuously optimize strategy.

What You'll Need:

• Strategic and Conceptual Thinking: Proven ability to transform complex data and cultural insights into simple yet powerful communication strategies.
• Storytelling and Argumentation: Excellent communication skills to build and present strategic narratives (rationales, proposals, etc.) clearly and persuasively.
• Deep Knowledge of the Digital Ecosystem: Mastery of social platforms, their algorithms, formats, and, above all, user behavior dynamics on each.
• Business Acumen: Solid understanding of marketing and how social media strategy integrates with and contributes to the client's overall business objectives.
• Shopper / Commerce Focus: Thinking oriented towards creative and social shopping, as well as social media actions with commercial objectives.
• Relevant Experience: Minimum of 3 years in strategy roles (Social, Digital, Planning) within an agency setting, with a portfolio demonstrating experience with international clients.
• English Fluency: C1 proficiency level or higher (mandatory) for oral and written communication and presentation of strategic documents.

#LI-EMEA

Who We're Looking For:

We are looking for an experienced Social Content Specialist to join our Social Media team. The professional will be responsible for managing and executing the content strategy on social media, ensuring the growth and engagement of the brand's communities.

What You'll Do:

• Coordinate and participate in the creation of the monthly publication plan.
• Ensure the implementation of the monthly publication calendar.
• Oversee the brand's community management.
• Prepare performance reports of brands on social media.
• Ensure the implementation of the annual content strategy.
• Participate in creative briefings for brand activations.
• Conduct regular status and planning meetings with the client.
• Develop creative copywriting for social media.

What You'll Need:

• Minimum of 4 years of experience in social media management, in an agency context.
• Fluency in Portuguese and English (oral and written).
• Excellent organization and autonomy.
• Mastery of Meta (Facebook, Instagram) and TikTok tools.
• Proven practical experience in content management.
• Client management skills and effective communication.
• Creativity and strong visual culture.
• Immediate availability will be an advantage.

Quem Procuramos:

As tuas Responsabilidades Incluirão:

• Gestão de Relacionamento com Clientes: Ser o ponto de contacto principal para um portfólio de clientes, construindo e mantendo relações de confiança.
• Compreensão e Análise de Necessidades: Interpretar os briefings dos clientes e identificar as suas necessidades de negócio.
• Gestão de Projetos: Coordenar e acompanhar todas as fases dos projetos, com as equipas internas, assegurando o cumprimento de prazos e objetivos.

O Que Procuramos em Ti?

• Mínimo de 3 a 4 anos de experiência profissional como Account Manager em agência de publicidade ou marketing digital.
• Licenciatura em Marketing, Publicidade, Comunicação ou área relevante.
• Forte foco na satisfação do cliente e no desenvolvimento de parcerias sólidas e de confiança.
• Elevada capacidade de organização.
• Atitude proativa, capacidade de iniciativa e de resolução de problemas.
• Capacidade para trabalhar eficazmente em equipa e colaborar com diferentes departamentos.
• Fluência em Português (obrigatório).
• Fluência em Inglês (obrigatório), tanto oral, como escrito.
• Domínio de ferramentas Office (PowerPoint, Excel, Word).
• Conhecimentos de ferramentas de gestão de projetos (e.g., Asana, Trello) são uma mais-valia.

Who We’re Looking For:

A senior consultant to join a multidisciplinary team of consultants, developers, data analysts, experience designers, and loyalty/CRM specialists.

In this role, you will take the lead in managing transformation projects for our diverse client base, developing and implementing strategies across various areas including marketing, customer operating models, commerce, and loyalty.

What You’ll Do:

You will participate in complex engagements that drive growth, customer transformation, loyalty, commerce, and digital experiences: being client facing, supporting delivery, and turning analysis into clear, actionable strategies.

Lead the analysis of complex business challenges, leveraging strategic thinking to develop robust diagnoses and actionable solutions.

Mentor and support an exceptional team, fostering growth among strategists, designers and innovators.

Effectively manage project teams, ensuring timely delivery of high-quality deliverables that exceed client expectations.

Build and maintain trust-based relationships with clients and stakeholders, understanding their unique needs and providing insightful recommendations.

Present information clearly and concisely, conveying insights and recommendations effectively to both technical and non-technical audiences.

Who You Are:

A seasoned problem-solver with a passion for untangling complex business problems and crafting elegant solutions.

An exceptional communicator who can translate complex analyses into compelling narratives for diverse audiences.

Proven leadership skills, with the ability to manage project teams and stakeholders effectively.

Driven by the opportunity to make a real impact, excited about helping businesses thrive in today's dynamic marketplace.

What You’ll Need:

Qualifying for this role means that you must have:

• Bachelor's or Master's degree in Management, Marketing, Engineering, or a related field.
• More than 3 years of experience in a reputable consulting firm, with a proven track record of delivering impactful projects.
• Strong analytical and problem-solving skills, with proficiency in data analysis and trend identification.
• Exceptional organizational and project management skills.
• Excellent written and verbal communication skills in both Portuguese and English.
• Proficiency in Microsoft PowerPoint and Excel for data analysis and presentation.

Bonus points if you have:

• Expertise in one or more of the following areas: customer and marketing, commerce, loyalty, or consultancy support to technology projects.
• Proficiency in additional languages beyond Portuguese and English, particularly Spanish, French, or German.
• Proven ability to thrive in a diverse and inclusive environment.
• A commitment to continuous learning and development.

#LI-EMEA

Who We're Looking For: 

We are seeking a strategic and experienced Tech Account Director to join our Transformation team. This pivotal role will lead the successful rollout and implementation of a key technology product across multiple European markets. You will be the central point of contact for our clients, guiding them through complex digital transformation projects, ensuring a seamless delivery experience, and fostering strong, collaborative partnerships.

What You'll Do:

• Work with Program Director to manage comprehensive project plans, defining timelines, milestones, and key interdependencies to ensure clarity and alignment across all teams.
• Lead client meetings, setting clear agendas, communicating status updates, and managing expectations effectively throughout the project lifecycle.
• Serve as the primary liaison between the client, local market teams, and international stakeholders to ensure smooth communication and consistent progress.
• Support Business Lead in all commercial aspects of the project, including budget management, deliverable tracking, and financial reporting.
• Proactively identify and manage project risks, providing timely issue escalation and collaborative problem-solving to keep the program on track.

What You'll Need:

• Extensive experience (typically 7+ years) in managing large-scale, international programs, preferably in the technology or digital transformation space.
• Proven success in a senior client-facing role, with exceptional communication, negotiation, and relationship management skills.
• Full professional fluency in English (both written and verbal).
• Experience or in depth understanding of Shopper / Commerce asset production.
• Experience with Agile, Scrum, or other modern project management methodologies.
• Previous experience in rolling out SaaS platforms or enterprise-level software.

Please note this job is based in Lisbon, Portugal.

Who We're Looking for:

We are looking for a talented Designer to join our team. As a Designer, you will be responsible for creating visually appealing designs for digital and motion projects. You will work closely with the creative team to develop concepts and execute designs that meet the needs of our clients.

What You'll Do:

• Develop creative concepts and designs for digital and motion projects.
• Collaborate with the creative team to ensure all designs meet project requirements.
• Create designs that are visually appealing and effective in communicating the desired message.

Who You Are:

• You have 3 to 5 years of experience as a Designer, with a focus on digital and motion design.
• You are a problem solver who can think creatively to find solutions to design challenges.
• You are a team player who is able to collaborate effectively with others.
• You are up to date with trends and the language used on Social Media.
• You have excellent communication skills and are fluent in English.

What You'll Need:

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects).
• Knowledge of Figma.
• Experience with motion graphics (is a plus).
• A passion for design and a desire to create exceptional work.

Who We’re Looking For:

A consultant to join a multidisciplinary team of consultants, developers, data analysts, experience designers, and loyalty/CRM specialists.

In this role, you will support transformation projects for our diverse client base, developing and implementing strategies across various areas including marketing and customer, operating models, commerce, and loyalty.

What You’ll Do:

You will participate in complex engagements that drive growth, customer transformation, loyalty, commerce, and digital experiences: being client facing, supporting delivery, and turning analysis into clear, actionable strategies.

Support the analysis of complex business challenges and develop robust diagnoses and actionable solutions.

Support an exceptional team, fostering growth among strategists, designers and developers.

Effectively manage workstreams, ensuring timely delivery of high-quality deliverables that exceed client expectations.

Present information clearly and concisely, conveying insights and recommendations effectively to both technical and non-technical audiences.

Who You Are:

A problem-solver with a passion for untangling complex business problems and crafting elegant solutions.

A good communicator who can translate complex analyses into compelling narratives for diverse audiences.

Proven collaborations skills, with the ability to work alongside project teams and stakeholders effectively.

Driven by the opportunity to make a real impact, excited about helping businesses thrive in today's dynamic marketplace.

What You’ll Need:

Qualifying for this role means that you must have:

• Bachelor's or Master's degree in Management, Marketing, Engineering, or a related field.
• 1 - 3 years of experience in a reputable consulting firm, with a proven track record of delivering impactful projects.
• Strong analytical and problem-solving skills, with proficiency in data analysis and trend identification.
• Exceptional organizational and project management skills.
• Excellent written and verbal communication skills in both Portuguese and English.
• Proficiency in Microsoft PowerPoint and Excel for data analysis and presentation.

Bonus points if you have:

• Experience in one or more of the following areas: customer and marketing, commerce, loyalty, or consultancy support to technology projects.
• Proficiency in additional languages beyond Portuguese and English, particularly Spanish, French, or German.
• Proven ability to thrive in a diverse and inclusive environment.
• A commitment to continuous learning and development.

#LI-EMEA